yappy.com

4.8
4.8 Based on 1.6K reviews

Where Dog Lovers Shop - Yappy is a brand new way to shop for your dog. Choose from over 280 breeds and instantly create a tailor-made shop for your dog....

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Average Rating

4.8

/
5

1.6K Reviews

5 Star
95%
4 Star
1%
3 Star
1%
2 Star
1%
1 Star
3%

All Reviews

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Review Time

Iris Durand
I

5
Date of experience: Dec 24, 2025
Denise Scott
Extremely disappointing holiday order experience.

I had a very disappointing experience ordering items for the holiday season. I placed my order weeks in advance, yet most items were delayed and of poor quality. Two cards arrived on time but were folded incorrectly, and the paper quality was below expectations for greeting cards. After following up via email, the remainder of my order finally showed up two days before the holiday. I had ordered a cushion but only received a cushion cover, not the actual cushion! Additionally, the bandanas I got for my pets were too large. It's unfortunate because my previous experience was much better.

1
Date of experience: Dec 23, 2025
Chris Taylor
Very disappointing experience with my order...

I had a very disappointing experience ordering items for the holiday season. I placed my order weeks in advance, yet most items were delayed and of poor quality. Two cards arrived on time but were folded incorrectly, and the paper quality was below expectations for greeting cards. After following up via email, the remainder of my order finally showed up two days before the holiday. I had ordered a cushion but only received a cushion cover, not the actual cushion! Additionally, the bandanas I got for my pets were too large. It's unfortunate because my previous experience was much better.

1
Date of experience: Dec 23, 2025
Denise
Once great, now very disappointing

Once great, now very disappointing. I received someone else's order instead of mine, which was intended as a holiday gift. My order hasn’t arrived, and I can't get a response from customer service. I won’t be using this service again.

1
Date of experience: Dec 23, 2025
Past experiences were excellent, but not anymore

I have been very satisfied in the past, but since the takeover, things have changed. I ordered a card that never arrived. It was supposedly delivered by a service and left behind a bin I don’t have. It took me two weeks to get a refund. I strongly advise against using this company.

1
Date of experience: Dec 18, 2025
Bradley S.
Quality not as good as before

I had previously ordered bags from the site and was excited to see them back. However, the quality of the two bags I ordered this time is disappointing. The earlier bags were well made from good cotton, but these are polyester and not as well constructed, although the printing and colors are nice. It’s too late to return them as I need to send gifts tomorrow, but I am very let down by this decline in quality.

3
Date of experience: Dec 17, 2025
Andy Hughes
Returning customer - Last time for sure

As a returning customer, I ordered two personalized blankets for holiday gifts at the end of November. A week later, I was informed of a production delay. I was given the option for a refund or a delayed delivery, which could risk a post-holiday arrival. I chose to wait, but today I received a refund, and my order was marked as 'canceled' on the website. I received no further communication or apology from the company. Very disappointing just nine days before the holiday. I won’t be using this service again.

1
Date of experience: Dec 16, 2025
Unhappy with the service

It’s frustrating that the company claims today (December 15th) is the last day for holiday orders. I placed my order on November 28th, and there's still no sign of it or any indication of when it will be dispatched.

1
Date of experience: Dec 15, 2025
Radical24NFM85
Prices have skyrocketed

I noticed the company is back in business and was thrilled, but everything seems to have doubled in price, including the cute cards I used to buy. Unfortunately, I will not be making any more purchases.

1
Date of experience: Dec 14, 2025
Hale
Quality has significantly declined

I am very disappointed with the quality and accuracy of my recent order. I had previously ordered goods from this company and was delighted. However, I recently ordered two new cushions for my puppies, and they were not personalized as promised. The sewing quality was so poor that I believe a child could do better. Clearly, this company is not producing the quality it once did. I will not be ordering again and am waiting to see if I will receive a refund.

1
Date of experience: Dec 12, 2025

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Business Details

  • Where Dog Lovers Shop - Yappy is a brand new way to shop for your dog. Choose from over 280 breeds and instantly create a tailor-made shop for your dog.

  • email help@yappy.com
  • language https://yappy.com

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