Review Time
Awful. Yoko Properties told us the property that we have had booked for 3 months is no longer available and we fly from Australia to the UK in 3 days!!! They’ve constantly tried to get us to book directly through them and cancel our booking through booking.com. We declined and now this happens. They’ve also said they can’t cancel the booking and we have to do it? Shocking behaviour. Like others have said - scammers, looking to getting more money.
I had a booking for several months through Booking.com. Yoko property pushed me several times to cancel my booking and rebook directly with them. I refused to do this, and then 3 days before my arrival they have cancelled my booking claiming the property is no longer available. I am due to arrive from Australia in 3 days and now do not have accommodation. Shocking service
Do not use this company they are awful, took over management of a property I had already booked, refused to honor the booking with the previous management company, made me rebook with them now I've spent over 6 months trying to get a refund and no-one taking responsibility. Next step small claims court. Don't book a holiday with this company they will cancel your bookings or rip you off.
Booked a flat in Northampton for 7 days for 5 people , when we got there there was bedding for 4 , 4 bath towels and 2 hand towels. 1 pot and a frying pan ,the handle on the sink was broken the first shower would not work , the second bathroom no plug the fan and light kept coming on and off. Reported this and a maintenance man came said he would be back on Monday right enough he never said which Monday. Patio door would not lock then they sent password for Netflix—-.——.———— asked again for password got the same back,lack of utensils and the drain were honking
Working with Jonny and the Yoko staff is great. And the properties that Yoko offer are really good and upmarket,whilst being good value for money. Our family has used Yoko on several occasions and we will definitely continue to in the future.
Working with Jonny and Tommy from Yoko Property has been an absolute pleasure. Their professionalism, responsiveness, and consistency have made our collaboration incredibly smooth and productive. I highly recommend Yoko Property for anyone in need of reliable property management services. I look forward to continuing our successful partnership in the future.
Booked a flat with YOKO Property in Rugby for work.It was a fantastic stay with helpful staff. The flat was very clean and tidy, and I received the best price by booking directly with YOKO Property instead of booking elsewhere.Would definitely be coming back!
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We are one of the UK’s leading Serviced Accommodation providers, proudly voted Serviced Company of the Year in both 2023 and 2024 by the Prestige Awards.
Our portfolio includes a wide range of high-quality properties from modern apartments and stylish houses to fully serviced Apart-Hotels located across the UK.
In addition to providing exceptional accommodation, we also help landlords transform their properties into serviced accommodation, offering a fully managed, stress-free solution. Our expert team takes care of everything from guest management and maintenance to bookings and compliance, ensuring maximum returns with minimal effort for our property partners.See more
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