Name: yourfranking.com
Telephone: 000000000
Rating: 3.6

Brynhildr Guest

Refund Handled Swiftly

We made a duplicate payment to Your Franking and once I contacted the company my issue was dealt with by return.The only small snag is that their telephone line is always busy so I resorted to contact by email

Date of experience: Nov 20, 2023

bibu47 Guest

2 years ago

They are prompt at answering queries…

They are prompt at answering queries and very helpful when issues arise

Date of experience: Nov 16, 2023

Adrian Hellström Guest

2 years ago

100% satisfied

100% satisfied, Andrew is vey helpful.

Date of experience: Nov 02, 2023

Serge Potter Guest

2 years ago

Good friendly and helpful

Date of experience: Oct 31, 2023

Lorinda W. Guest

2 years ago

awful

Pushy, and unprofessionalAfter being told firmly that we do not want their products, even though they stated that it was a regular order, they called whilst I took annual leave and persuaded an employee who had no knowledge of the company, that they were due to send a standard regular order and they would be sent within the next few days. They temp member was oblivious that they had already been told in no uncertain terms the products were not required. After numerous requests for call back we still await contact from them, invoice has been put on block and i have requested verbally on 3 occasions they collect the cartridges - the underhandedness of the sale absolutely infuriates me; i though the age of pushy underhanded and forceful sales was gone but clearly not with this company!!!

Date of experience: Oct 30, 2023

Brock P. Guest

2 years ago

Brilliant Company

We have dealt with Brandon at Your Franking for many years and have always had an excellent rapport with him. Nothing is too much trouble and the service and delivery are both spot on.

Date of experience: Oct 24, 2023

Heather Rogers Guest

2 years ago

Friendly service provided by account…

Friendly service provided by account manager and always knew about any offers that could be provided.

Date of experience: Oct 23, 2023

Trey Smith Guest

2 years ago

Customer agent spoke very quickly and…

Customer agent spoke very quickly and this was hard to understand. Didn't really take on board when I said I wanted to discuss with my Practice Director how many ink cartridges to order.

Date of experience: Oct 19, 2023

Trey R. Guest

2 years ago

Holyhead - Very helpful and very good contact…

Very helpful and very good contact checking on what our requirements are. Courteous.

Date of experience: Oct 19, 2023

Charlotte F. Guest

2 years ago

The products are usually a good price…

The products are usually a good price and are delivered promptly. I do however find it annoying when you are called constantly to ask if any products are needed even when I have asked to be called back some months later. But overall good service.