Review Time
I thought the monthly subscription was $0.99 then I received an automatic billing from paypal that Zendocs charged $29.99, which was unexpected and not agreed. Tried to communicate with the service department after making sure my subscription was cancelled. No help, no sympathy. They simply do not care. Do not use, not worth $30 per month.
I have the same bad experience, secretly being aubscribe to a monthly 29.99, it has been months of dedcution until i diacovered yesterday. I have contacted their customer service to request for a refund as i saw one of the reviews here says they are considerate etc. I am just responded “ I can understand how concerning this situation must be for you. Your subscription was set up when you created your account, and while we typically send a welcome email, it seems it may not have reached you. Unfortunately, according to our policy, we’re unable to issue a refund at this time since the charges are for services you’ve been receiving since September 2025.Your cancellation has been processed, and you'll retain access to your subscription until 12/22/2025. If you need any assistance managing your account going forward, I'm here to help!”??????Is this even legal?I am filing complaints legally againts this company, will try my best to contact the other victims as well so there wont be anymore victims in the future
Scam, fraud, if anyone of us have been fraudulently charged without prior consent, I do not need to add more than what's been already explained, you fall for one single document and they charged you 0.99 p , then they will withdraw 29.99 every month. I am disgusted that scam companies are continuing to do so without regulation. I would like to have my refund back of 29.99 x 2 months and after cancel they intend to charge me for December, never seen money grabbing for free faster than those thief's. I am going to make noise, for sure.
I paid $0.99 for a single PDF edit on Oct 29th and was secretly enrolled into a recurring subscription and charged $29.99 without consent or notice. When I asked for a refund, support stonewalled me with scripted copy-paste responses, repeatedly asking for the same info even after I provided everything: name, email, PayPal transaction ID, screenshots, bank digits — multiple times.Their system won’t send login links so you cannot cancel, and they have no phone number. After days of back-and-forth they still refused to refund and stalled endlessly.This company uses dark-pattern checkout, deceptive subscription conversion, and fraud-like tactics to exhaust customers. I am filing complaints with PayPal, BBB, the FTC, and the Attorney General.Avoid this service at all costs.They are absolutely not legitimate.
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