zizzi.co.uk

2.5
2.5 Based on 121 reviews

Our restaurants are run the Italian way - passionate and homely with a little flair. Wherever you are, something you can always be assured of is a warm welcome....

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Average Rating

2.5

/
5

121 Reviews

5 Star
29%
4 Star
3%
3 Star
5%
2 Star
15%
1 Star
48%

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Review Time

david mcconnel
The pleasant and helpful service from…

The pleasant and helpful service from Miia at the 02 Zizzi. The food wasn't bad either.

4
Date of experience: Jan 26, 2026
Chris
Zizzi Meadowhall,

Zizzi Meadowhall,Probably the worst meal we've had out, the portion sizes are shocking, we went for the 3 course for £30, service was that slow we didn't get chance to order our deserts as we had to be somewhere, literally sat for 40 minutes with empty plates, still charged for 3 courses, all food was so bland, I had the beef ragu just like something I can knock up at home, my 2 boys had calamari literally 5 little sticks 15 quid! We left £130 down and still hungry will never go to a zizzi again ill be sharing on SM with 50k followers

1
Date of experience: Jan 25, 2026
Born2shop
Basic meals poor quality

Hadn't been to a Zizzi in years, so was looking forward to our visit to the one in Milton Keynes centre. We chose lasagna and Spag Bol - basic Italian meals. The Lasagna used flavourless cheese and white sauces (pretty sure they were bought/jar) and the spag bol was over starchy so that the spaghetti 'clumped' together. So disappointing. Our waitress was lovely but we won't be choosing Zizzi for dinner any time soon.

2
Date of experience: Jan 23, 2026
Jo Wells
Terrible experience

Well what can I say….StockportNo staff; well one and a half, freezing cold and messy. There were 12 of us all nurses only booked Zizzis because we had blue light discount of 30%. We also wanted to order our drinks individually but were told there was no bar staff to facilitate this so had to put it on the bill which was award as we were not all drinking. The main waitress was unbelievably busy not only serving the restaurant but also sorting takeaways ( you would think they would stop takeaways with a full restaurant and when they didn’t have time to tidy up the tables or bar area). One meal has hair in it and one meal was cold. The rest of the food was ok I could not fault it. When we came to pay we were told the discount is only for 6 people not 12 so we asked if we could split the bill into two tables of 6. No that’s not allowed. Well then just discount 6 of us. No that’s not allowed either. We asked to speak to the manager and the waitress said there wasn’t one so she was probably the manager. We definitely wouldn’t have booked if we knew they were so ridged. There’s 12 people who won’t be back.

2
Date of experience: Jan 18, 2026
Deceived - beware of 'Offers'!

Feel so ripped off!! Their 'Zillionaire' club advertised 30% off food during January, so we decided to take advantage of this on my birthday. On arrival in the chilly resturant (a couple of diners were wearing coats!) we were given their 'Set Menu' to choose from. We duly made our choices and enjoyed the meal. However the bill charged us FULL PRICE. When we questioned this, we were shown that hidden deep in the T&C's the offer did not apply to 'Set Menus’!! Of course obviously had we known this BEFORE ordering, we would never have chosen from the Set Menu in the first place!! Really put a downer on the evening, a bad taste in the mouth that destroyed the good one the meal and initially provided. However, lesson learned, I shall never go back there again.

1
Date of experience: Jan 14, 2026
Alec Copland
Gift voucher refusal

Just been into the York restaurant with a gift voucher only to be told these are only accepted for the normal full price menu and are not valid on the special offers as these are discounted. Thought a voucher was as good as cash. Walked out and went to eat elsewhere. Very disappointed.

1
Date of experience: Jan 14, 2026
Keena O'Connor
Apologies.. incorrect company

This review has nothing to do with a fashion boutique … my apologies for any mix up

5
Date of experience: Jan 08, 2026
Aphrodite Hermes
I ordered Zizzi to be delivered to my…

I ordered Zizzi to be delivered to my house in Lancaster UK. I only live several minutes away and yet every time I order from Zizzi delivery, I am always hugely disapointed! I've ordered from Zizzi tons of times and each time the pizza arrives COLD. Stone baked STONE COLD!!! And the pasta is basically tasteless! I thought Four Cheese Carbonara was meant to taste of cheese and smoke flavor (Not even a slight taste of cheese or smoke flavor!) And they always forget something from the order (Such as dips or in this case the Riserva Cheese Crisp which is part of the pasta!)The only good thing about the meal was the king prawn (Which to tell you the truth I am vegetarian and just felt sorry for the death of the prawn at the hands of Zizzi and wanted to take the innocent baby prawn into my heavenly body and give it a final resting place after it likely endured panic, suffering and pain before being a garnish on a tasteless pasta dish) Is it really worth killing animals and eating them? I can tell you now out of the 15 times I've ordered from Zizzi for delivery every time the food arrives cold (The pastas arrive warm or hot even thanks to a plastic lid but they are about as tasteless as a supermarket microwave pasta sadly)I imagine to dine in their restaurant would be a different story as the food would be hotter and it would get the full works with trimmings. I know that the delivery isn't taken care of to the same degree!X

1
Date of experience: Jan 02, 2026
Dave K
Great meal / staff at Zizzi’s High Wycombe

We went for an early lunch today at Zizzi’s in High Wycombe (Eden) and had a great couple of hours there. There were 7 of us, 4 adults, a 10 year old, 6 year old and a nearly 2 year old and the staff were really good with us all. The restaurant itself is really nice and the food was lovely. We had Elsie as our main waitress and she was brilliant, my 10 year old daughter on the way home asked how can she be that nice for the whole of her long shift? So we’re very grateful as we don’t go out as much as we used to for meals so everyone made it a really pleasant experience. Will definitely be going back in the near future.

5
Date of experience: Dec 31, 2025
Samuel
Went to the O2 Zizzis

Went to the O2 Zizzis. The portion sizes have shrunk to the point where I was still hungry after a starter and main, and the prices have doubled. There’s barely any meat in the meat dishes, surprisingly, the cheese they offer isn’t Parmesan. Genuinely a terrible experience. This used to be one of my favourite restaurant chains but I won’t be going again. Not worth the thirty pounds it costs for a meal there. Plus they add a tip onto every booking in London for the bare minimum of service.

1
Date of experience: Dec 12, 2025

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Business Details

  • Our restaurants are run the Italian way - passionate and homely with a little flair. Wherever you are, something you can always be assured of is a warm welcome.

  • language https://www.zizzi.co.uk

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