zizzi.co.uk

2.5
2.5 Based on 121 reviews

Our restaurants are run the Italian way - passionate and homely with a little flair. Wherever you are, something you can always be assured of is a warm welcome....

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Average Rating

2.5

/
5

121 Reviews

5 Star
29%
4 Star
3%
3 Star
5%
2 Star
15%
1 Star
48%

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Review Time

Jerry
It was a total nightmare going to Zizzi…

It was a total nightmare going to Zizzi Sevenoaks on Friday 17th May 2024, I arrive at the restaurant with my son and another two adults total number people four at 9.40 pm considering the closing time is 11 pm. To be told that they will not offer a table due to they had no chief to cook the food this is an hour and 40 minutes before closing time. We were then told we can only have takeaway menu which was weird and baffling because I would make the assumption a takeaway meal will still require cooking and preparing. The manager become aggressive and argumentative this was very uncomfortable because the two ladies who was with me began to feel very nervous. This whole situation could be seen by the internal CCTV Cameras.When I address my concerns to the manager he then decided to offer us table my son and the ladies then decided that they were not comfortable due to attitude and behaviour of the manager.I have since tried to telephone the head office of Zizzi (020 7535 4052) on numerous occasions to address my concerns and have not been able to get anybody to answer the calls I have telephone the main office over 5 times do feel free to try to call the above number yourself. I have even telephone Zizzi in Sevenoaks and been promise a call back which has never happened.Hopefully someone within Zizzi will give me a call back or email

1
Date of experience: May 17, 2024
Ian Morris
Zizzi is now cashless..

Zizzi is now cashless... I got caught out today .. no notice on the entrance and only told when went to pay with cash! I will be boycotting these cashless venues... Using COnVID bull poo as an excuse .. it's about WEF new world order cashless and digital agenda! Boycott!!

3
Date of experience: Apr 30, 2024
Caden M.
Food (pizzas) not great

Food (pizzas) not great. Desserts were feeble compared to the advertising photos! Service very good though. Lancaster.

2
Date of experience: Apr 26, 2024
Vernon Butler
£20 service charge put on the bill…

£20 service charge put on the bill which wasn’t noticed until after paying. Very poor practice on an overpriced meal.

1
Date of experience: Apr 21, 2024
Calvin R.
My favorite place

Nestled in the heart of the Coventry city, Zizzi offers great experience. From the moment you walk in, the friendly staff makes you feel right at home Im going there so often that it became my favorite place.The menu at Zizzi is good, variety of Italian-inspired dishes never lets me down. I couldn't get enough of the Rustica Primavera Pizza, bursting with seasonal veggies and gooey mozzarella, and the King Prawn Linguine, a flavorful blend of prawns, garlic, and chili in a rich tomato sauce. And Zizzi's prices are surprisingly reasonable, making it accessible to all without sacrificing quality. And the attentive staff ensures that every visit is nothing short of exceptional.Thats definitely one of the best places in Coventry

5
Date of experience: Apr 20, 2024
Ecotermo18
Give this place a wide berth

Being Italian and a chef for over 25 years, I have had my fair share of Italian food. This is NOT Italian food. I upgraded to the £20 lasagne because the pictures looked appetising. What I was actually served was half an ice cream tub of slop . No seasoning, hardly any pasta and no body or meat in the sauce . Brother ordered spaghetti bolonese, the pasta was mush . It was cooked without any salt in the water. The sauce was so boring, absolutely no seasoning and watery. Courgette fritters 100% frozen , unlike in the pictures. So basically they are conning you. In response to my review zizzi have offered me an £8 voucher to use on my next order . I must decline this offer. There is no way I am going to pollute my digestive system with your slop. This was not a chef having a bad day . Anyone who would allow "food" to leave the kitchen in that state obviously does not care about their customers. You are in the hospitality industry, your only job is to give customers a good time. It's not rocket science. The whole brigade needs looking at , but especially the alleged head chef .

1
Date of experience: Apr 16, 2024
TehRealSpodermen52
Just been the zizzi at Liverpool one…

Just been the zizzi at Liverpool one with my parents, worst service ,could tell food has been sitting in the kitchen and then warmed up to be served to us, could have made better at home, I had to ask for parmesan it wasn’t offered , nobody came to ask how the food was , all the staff were all stood around talking not very attentive at all , won’t be attending here again and I like zizzis a lot but this has put me off going to any others now.

1
Date of experience: Apr 14, 2024
Gilbert Fisher
Thin pork belly. Could not redeem vouchers

Bexleyheath Been before had pork belly again for main ,only this time it was so thin it looked like it had been sliced length ways to make it go further.Tried to use £300.00 worth Zizzi voucher which would not work . Had to pay by debit card.

2
Date of experience: Apr 13, 2024
Mister_pipiRichy13
Long delays, no food and no apology …

Having enjoyed many a lunches in the Basingstoke branch we were very disappointed today. At no point were we alerted that there would be a long delay in serving the food, but when we asked to pay for our drink we had, we were told as a matter of fact. Just walk out and do t worry about paying. No apology or explanation. Can only assume an incompetent kitchen or management or both. Will be a long time before returning

1
Date of experience: Apr 10, 2024
Courtney Wright
DON'T TAKE CASH

Haven't been to Zizzi for years. Sadly my Pizza wasn't as nice as it used to be, and it was massive. Too big almost to manage (oval), but it was enjoyable!However my main disappointment is that when the bill came they refused to take cash. What a disappointment. Zizzi, have you read George Orwell's book 1984? We are becoming a cashless society and it is scary. I am angry I didn't have the freedom of choice to pay cash. That has been taken away from me. By being forced to used a Credit/Debit card, we leave a trail of where we've been and what we've spent without the freedom to choose. Sadly, I won't be going there again, unless Zizzi, you change your policy.

1
Date of experience: Apr 08, 2024

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Business Details

  • Our restaurants are run the Italian way - passionate and homely with a little flair. Wherever you are, something you can always be assured of is a warm welcome.

  • language https://www.zizzi.co.uk

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