Review Time
It was my daughter's 7th birthday today and she was very excited to eat at Zizzi's (Glasgow Silverburn). She had even picked out her meal prior to our visit from the Bambini menu. On arrival we waited by the entrance until one of the staff members came over. She quite rudely told us the restaurant was full and she did not have a table for 3. I could see a couple of empty tables and equired when one might become available. We were told 'I don't know, could be 10 mins, could be 15'. I then asked if we could add our name to a list and come back later but was advised this was not an option. She gave the impression that she was too busy and just wanted us to leave as the restaurant was full.i've always held Zizzi's in high regards but this visit was awful and the woman was incredibly rude and dismissive. We walked away in the end with my daughter in tears.The woman who served us was possibly Eastern European, with curly hair and a stripy shirt. She certainly was not an asset to the Zizzi team today and didn't show even an ounce of professionalism or empathy. I feel so strongly about how we were treated that I have since followed up with a formal complaint to Zizzi's Head Office and am awaiting their reply.
zizzi's rushden lakes northamptonshire. There was one comment that said the portion sizes werent very big, my pizza was about the same size as an ironing board. I also had a massive chopping board with a mozzarella and onion garlic bread on. i dread to think what they call decent size dinners. The staff , Gosia , Monty , mia and elsie all absolutely lovely., Nothing was too much trouble, all very nice chatty people.
⭐ Zizzi NewburyVisited Zizzi Newbury over the weekend with my kids and had a fantastic experience. The staff were friendly and great with the children. We enjoyed the Garlic & Mozzarella Bombe, Pepperoni Pizza, and Chilli King Prawn Spiedini Bucatini, all fresh and full of flavour. For dessert, the Chocolate Mousse and Nemesis were rich and indulgent. The kids were delighted with complimentary candy floss at the end. A family-friendly restaurant with great food and service — we’ll definitely be back!
Just had a couple of very ordinary Calzone Pizza, then went to pay, but they wouldn't accept cash, what's that all about? Cash is legal tender in the UK, if I didn't accept my customers money I would go bust.To add insult to injury I was charged a £3 service fee, I didn't agree to this and would like it refunded to the CC that was used to pay.
Ocean Terminal ZizziWe have always had a very good experience at this branch of Zizzi but why we were ignored by three members of staff on Sunday is a very strange experience. Two members of staff stood in the bar area chatting, a male walked passed us waiting at the "please wait to be seated" sign and joined his co workers. They stood chatting, one was on his phone so when he glanced over I waved- no reaction. We stood another couple of minutes then left to go along to the Pizza Express which was busier and staff only too happy to help. No wonder this restaurant was so quiet when previously it has been busy.
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