zoomalia.com

3
3 Based on 265 reviews

Zoomalia bedeutet vielfältiges Zubehör für alle Ihre Haustiere. Von Trockenfutter für Hunde und Katzen über Kaninchenställe bis hin zu Aquarienfiltern finden Sie auf der Website eine große Auswahl an hochwertigen Produkten....

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Average Rating

3

/
5

265 Reviews

5 Star
38%
4 Star
12%
3 Star
5%
2 Star
6%
1 Star
40%

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Review Time

Russ
You asked for my order number to make…

You asked for my order number to make things right after some AWFUL customer service - MA209003423

1
Date of experience: Jun 19, 2020
You asked for my order number to make…

You asked for my order number to make things right after some AWFUL customer service - MA209003423

1
Date of experience: Jun 19, 2020
Djazzy56
Great experience

Great experience. Order was placed and I was almost immidiately informed on the status en expedition of my order. Goods arrived well packaged and delivery was well done. Plus, I was able to get a really good offer on the item, through this website, in comparison to some other alternatives.

5
Date of experience: May 29, 2020
Martinuse27
Great experience

Great experience. Order was placed and I was almost immidiately informed on the status en expedition of my order. Goods arrived well packaged and delivery was well done. Plus, I was able to get a really good offer on the item, through this website, in comparison to some other alternatives.

5
Date of experience: May 29, 2020
Clare
Absolute garbage company

Absolute garbage company. Always excuses, always some reason for screwing things up. No respect for customers and no recompense for the time wasted. Terrible, terrible company. A headless, directionless blunder of a business. Moreover, they are almost impossible to contact and take vast amounts of time to respond to queries and problems raised. Just completely hopeless on every level. Do not use this company if you value your time and sanity.

1
Date of experience: Apr 21, 2020
Absolute garbage company

Absolute garbage company. Always excuses, always some reason for screwing things up. No respect for customers and no recompense for the time wasted. Terrible, terrible company. A headless, directionless blunder of a business. Moreover, they are almost impossible to contact and take vast amounts of time to respond to queries and problems raised. Just completely hopeless on every level. Do not use this company if you value your time and sanity.

1
Date of experience: Apr 21, 2020
Muriel Parker
An issue, but quickly and expertly resolved

I had a difficult time but it was resolved admirably by a friendly customer service representative

5
Date of experience: Feb 04, 2020
Ellen Hughes
An issue, but quickly and expertly resolved

I had a difficult time but it was resolved admirably by a friendly customer service representative

5
Date of experience: Feb 04, 2020
Arthur Sanders
Shockingly bad. Is this company legitimate or dodgy? Not sure

After over an hour of trying to place an order I have given up. At each stage of the process there was an additional 'hidden' charge added. There even wanted to charge £2.99 to give me priority customer service to sort out any problems! £2.09 to pay via PayPal. (There was no way I was going to give them my card details). My personal data was wrong, but they wouldn't let me correct it. My order failed because they said they didn't have a record of my country, despite 'United Kingdom' showing very clearly in my address records. I clicked on the 'delete my account' link, but that led nowhere other than in a circle back to Customer Service options. They've lost an order worth over £60 and I'm worried about my personal data being held by a potentially 'dodgy' company. Do not use them.

1
Date of experience: Dec 07, 2019
Tonya
Do not buy ANYTHING from Zoomalia -- EVER!

Zoomalia.nl, which I assumed was a Dutch company, sold me food that instantly made my cat extremely ill for two days.They refused to pick up the tainted food, and the only way for me to get a "refund" would be to ship the 20 kilograms of lousy food back to France at my own expense.I am now out 120 Euros plus veterinary costs, and I have to dispose of 20kg of dangerous cat food in the garbage.Grade = F & Zero-Star Reviews

1
Date of experience: Dec 07, 2019

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Business Details

  • Zoomalia bedeutet vielfältiges Zubehör für alle Ihre Haustiere. Von Trockenfutter für Hunde und Katzen über Kaninchenställe bis hin zu Aquarienfiltern finden Sie auf der Website eine große Auswahl an hochwertigen Produkten.

  • email contact@zoomalia.com
  • language https://zoomalia.com

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