zopa.com

4.6
4.6 Based on 798 reviews

We’re Zopa, and we want to make money work better for you. With 16 years of tech know-how, customer understanding and money expertise, we've helped hundreds of thousands of people take the stress out of money. We’ve always been unapologetically honest wit...

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Average Rating

4.6

/
5

798 Reviews

5 Star
85%
4 Star
4%
3 Star
1%
2 Star
2%
1 Star
9%

Filtered Reviews

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Review Time

InPost
Fast and easy to apply

Fast and easy to apply. Definitely recommend

5
Date of experience: Oct 08, 2025
Emily
I tried to raise a s75 dispute which…

I tried to raise a s75 dispute which was met with an offensive email followed by a request for information/documentation to evidence the fault which I was only given 5 working days to send back before receiving an abrupt sudden email stating that my case had been closed. No warning email was sent prior to give me an opportunity of reply to let them know I was undergoing a surgical procedure during that week. I have been absolutely appauled with their very levels of poor customer care & support (non-existant) which I have never experienced in the past with any other debit or credit card disputes teams.

1
Date of experience: Oct 08, 2025
Susan Sergiew
So easy and very quick to apply for a credit card

So easy and very quick to apply for a credit card.

5
Date of experience: Oct 08, 2025
Samantha Davidson
So easy to apply, hassle free

So easy to apply for a loan. Hassle free and recorded my loan within the hour. Many options available to choose a repayment date to suit your personal circumstances. Great APR rates depending on your credit score. Easy to use app. Highly recommend.

5
Date of experience: Oct 07, 2025
Mr Craven
Quick and easy.

Quick and easy account opening and money transfer.Interest on savings among the best on offer.

5
Date of experience: Oct 07, 2025
MRS PATRICIA PURDHAM
From start to finish so helpful loan…

From start to finish so helpful loan paid into bank with no problems all people I spoke to on phone couldn't be more helpful and respectful so happy recommend you try if you need help with your finances top marks 😊

5
Date of experience: Oct 07, 2025
Craig Bramwell
Great service for both banking and…

Great service for both banking and credit card 5*

5
Date of experience: Oct 07, 2025
Miss Patricia Thomson
Always amazing and Alice was amazing…

Always amazing and Alice was amazing and kinda . Would t go anywhere else now xThanks so muchKind Regards

5
Date of experience: Oct 06, 2025
Steve Wyatt
Overall

Overall, I’m happy with ZOPA. The App took a little while to get used to, but the information contained within it is brilliant. They dealt with my car loan very efficiently, both at outset and when I repaid it in full. The saving hubs are very nice - you can split them into various categories if desired. Moving money around is also very easy and pain-free!

5
Date of experience: Oct 06, 2025
Raja
Very easy and simple loan application…

Very easy and simple loan application process no wait for further checks. After approval (which is so quick) money in your account without any delay.

5
Date of experience: Oct 06, 2025

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Business Details

  • We’re Zopa, and we want to make money work better for you. With 16 years of tech know-how, customer understanding and money expertise, we've helped hundreds of thousands of people take the stress out of money. We’ve always been unapologetically honest with our customers, and value the same in return. Their feedback helps us shape what we build, so we can provide a bank fit for today, and for the future.

    Need some help with one of your products or would like to get hold of our team? Head to https://www.zopa.com/help to find everything you need.See more

  • language https://www.zopa.com

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