Review Time
No refunds on reduced items
Information well hidden to the customer
This breaks the distance selling regulations in the United Kingdom
As per act below
I shall be speaking with my bank for a charge back
Order number 1289219
I returned the my order for a gift card to try a different size, but the second order also didn’t fit. When I returned it, they refused to refund the order to my bank card, insisting on a gift card. This is not mentioned anywhere in their returns policy.The clothes were also extremely poor quality. Flimsy, thin material and look nothing like the images on the website. Customer service was appalling and utterly useless.Do not buy from this company! I am down 84 euro for a product that I returned according to their policy.
I purchased a flannel shirt on their website, which did not mention I would not be able to return it if anything had gone wrong. Well, everything is wrong. The cut of the shirt is awful, the fabric is very poor quality, the color doesn’t look like the website and there is no way I would even wear that shirt just to clean my house. It is so uncomfortable.
just became a victim of this company, and would like to emphasize to anyone else, save yourself, DO NOT BUY FROM HERE!!First time customer and thought this was a legitimate company. I ordered 2 new years eve outfit ideas, 5 pieces total, quality is Amazon/shein grade but 2x the cost. Was horrified to find out that nothing I bought is eligible for a return .... FmlThat's not made clear in the checkout process and reading through the return Policy and it's confusing AF to know what qualifies for what and impossible to know if it's for a refund or credit.Customer service was of no help either, so im going to try disputing with my credit card company.They also hide 1 star and bad reviews on the website.
HORRIBLE quality and they hide bad reviews. I bought a western style belt that broke immediately upon wearing. It was a cheap plastic that they were selling for $94. I left a one star review for the terrible quality and the review was never posted. They only show positive reviews online.
Absolutely awful company!! Do not plan on buying gifts from this site as they do not honor returns or refunds if bought on sale which most Christmas purchases are done . And even sell prices are NOT cheap ! lol they give you the option to resale on Poshmark … what a joke ! Awful customer service
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Women's boutique featuring globally inspired jewelry and clothing.
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