Review Time
I purchased a final sale top in the wrong size and emailed customer service to see if there was any way I could exchange it. They were kind enough to grant me a one time exchange for store credit! I was not aware I would not get the full amount I paid for the item back in store credit so I probably would have kept the item had I known, but it was still very kind of them to grant me the option.
Clothes are good quality, and always arrive as pictured on the website. Customer Service is prompt, friendly, and knowledgable. The minimal insurance fee added makes the return process a breeze (and eliminates anxiety about not receiving packages due to mail carrier error).
12th tribe’s customer service was AMAZing!! They went out of their way to help me with an order, get me a discounted rate using their discount codes and saved me time! Love this site and their quality of clothes! Will definitely Continue to shop 12 tribe!
I got the Madelyn crystal mini skirt and the martini mesh dress and they are both stunning! Great quality and look just like the site photos. My dress came in the mail with a rip in it on accident, just because it is super delicate I think, and they were so kind to replace it immediately! Great customer service, will order from them again!
The bag I purchased is very nice quality and beautiful and looks just like the picture. I am very happy with my purchase. Customer service was extremely helpful in the whole process. I highly recommend buying for 12th Tribe.
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Women's boutique featuring globally inspired jewelry and clothing.
