Review Time
Man ts is the best fit of my life fuh all them reviews talking bout some my order didnt come just buy it you wont regret it just make sure the measurements are right then you perfect
I ordered a pair of Graphite Raw Denim Pants which were too large (M), so I requested an exchange for a size S. The company sent me confirmation of the exchange process, and I spent 216 DKK shipping the pants back to their warehouse in Italy. That is excluding the 75 DKK, I spent originally to have the pants shipped to me.Instead of processing the exchange as confirmed, they simply refunded me the cost of the pants. Now I'm left with:- No pants at all- Lost 291 DKK on shipping- Would have to place a completely new order and pay shipping AGAIN if I want the correct sizeThe company's complete disregard for their own exchange process is unacceptable. They clearly state in their emails that this was an exchange, not a return, yet processed it incorrectly anyway. This isn't just about the money - it's about the time wasted and the complete lack of attention to customer requests.Save yourself the headache and shop elsewhere. So far I've learned my lesson about ordering from 5mc2.
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