Review Time
I really appreciate how user-friendly everything is, especially since I don’t have much experience in this area. The only downside is that customer support can be a bit slow to respond. However, I understand they likely receive a high volume of messages and need time to work through them.
They migrated my two sites to their servers in the span of three days, which I think is a little too
long for a company of this caliber. After that everything has been good, however, so I can’t
complain about anything else. I’m impressed by the security and support the most.
My site was migrated quickly and the support has been lovely.
In general, there is nothing to complain about. The performance is excellent, everything is easy
to use, and I’d say the price is average. Stellar support too, which is rare in the business.
My experience with the service has been incredibly disappointing. I have been unable to access my server since March 10, 2025. During this time, the server was essentially unusable, and even prior to that, the performance was significantly lacking. I chose this service believing it was offshore hosting, but it did not live up to my expectations. Consequently, I faced customer loss and financial setbacks. The most unacceptable aspect is this:
While my server access was already restricted and the service was effectively inactive, I received an email inquiring if I wanted to renew the service and pay a new invoice. In other words, I was asked to renew and pay for a service that I could neither access nor use. I have screenshots as evidence. After the service was terminated, I was also denied access to retrieve my own data, despite the fact that the data rightfully belongs to me. My requests for a refund and data retrieval have not been managed properly or resolved satisfactorily. Summary of my experience: • Long-term server inaccessibility • Very poor performance • Customer and financial loss • Renewal invoice sent while the service was inaccessible • No proper solution for refund or data access Based on my experience, I do not recommend this service. The quality of service and customer handling are far from professional.
I selected a server from a provider because it was advertised as offshore. I thought offshore hosting would offer more lenient conditions than standard options. However, my server was permanently suspended due to abuse reports. The slow responses to my support inquiries made matters worse. When I finally received a reply, I learned that my server would not be reinstated. I also requested temporary access to recover my data, but no effective solution was provided. After my service was terminated, I sought a refund for the unused period, but the refund process was confusing and poorly managed. Given the service was marketed as offshore, the strict actions and lack of communication were quite disappointing. I'm sharing this to help others make informed choices.
I bought a server from a provider that was marketed as an offshore service. I anticipated that offshore hosting would be more flexible than regular hosting options. Unfortunately, my server was permanently suspended due to abuse allegations. The situation worsened with the slow responses to my support tickets. When I finally got a reply, I learned that my server would not be reinstated. I also asked for temporary access to retrieve my data, but no helpful solution was given. After my service was terminated, I requested a refund for the unused period, but the refund process was confusing and poorly handled. For a service labeled as offshore, the strict measures and poor communication were disappointing. I'm sharing this experience to help others make informed choices.
I paid for a server from a provider and waited a long time for the approval process to finish. Unfortunately, the server was never approved. Support informed me that a refund would be processed, but over a week has passed, and I still haven't received my money. This experience was frustrating due to the extended wait and lack of follow-up on the promised refund. I expected better communication and quicker resolutions.
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Quality European hosting provider. Shared hosting, virtual servers, and dedicated solutions. DDoS protected. 24x7 friendly customer and technical service.
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