accessstorage.com

4.6
4.6 Based on 204 reviews

Access Self Storage is one of the UK's largest and fastest growing self storage and office space rental companies. With over 20 years of experience in the self-storage industry, we have 57 Access Self Storage stores nationwide, all in easy to reach locati...

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Average Rating

4.6

/
5

204 Reviews

5 Star
79%
4 Star
10%
3 Star
4%
2 Star
2%
1 Star
4%

Filtered Reviews

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Review Time

Ayla Lapuyade-Yousaf
Great Experience

Really lovely team who advises me well and helped make the whole process as smooth as possible.

5
Date of experience: Dec 14, 2025
Shane Bennett
Excellent company .

The staff were very easy and polite to talk to on the phone very helpful when arriving at the site in Northampton again the staff could not do enough for us very very happy with the whole experience and would recommend it to everyone

5
Date of experience: Dec 14, 2025
Billy Budis
Competitive, friendly and professional …

Access gave me a competitive quote right away while competing operators continued to call, message and email offering improved terms when their initial price fell on deaf ears. Manager Ajay was communicative without being pushy and Tara and Thea helped smooth the reservation and moving in process.

5
Date of experience: Dec 12, 2025
Julie
I’ve had a great experience storing my…

I’ve had a great experience storing my belongings here. The facilities are clean, secure, and easy to access, and the staff have been consistently helpful, friendly, and accommodating. It’s made the whole process simple and stress-free. Would highly recommend.

5
Date of experience: Dec 10, 2025
Catford resident
All issues swiftly resolved

There was an issue when we got to the unit, but the staff on site swiftly resolved it and were really helpful.

5
Date of experience: Dec 10, 2025
Mahnoor Chawla
Reception/front desk are really helpful!

I really appreciate the help I got when I was moving in. Great facility and I appreciate the help I got from the lady that helped me move in.

5
Date of experience: Nov 28, 2025
Patrice
David was exceptional at finding and…

David was exceptional at finding and sorting a unit that matched my needs-quickly!

5
Date of experience: Nov 21, 2025
J Gregory
Excellent service from Olly G-S he was…

Excellent service from Olly G-S he was beyond helpful and all his proffessional help was invaluable to me as a newby to storage.

5
Date of experience: Nov 01, 2025
Nathan McAdam Freud
Refund process is a joke

1
Date of experience: Oct 26, 2025
Catherine Barker
The staff are helpful

The staff are helpful, friendly and knowledgeable and respond quickly to queries by email, phone or in person. The units are modern and easily accessible and trolleys are always available. The access code system, once you get used to it, makes the use of the storage facility at all times of the day or night feel safe and secure. The available toilet is warm and clean!

5
Date of experience: Oct 15, 2025

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Business Details

  • Access Self Storage is one of the UK's largest and fastest growing self storage and office space rental companies. With over 20 years of experience in the self-storage industry, we have 57 Access Self Storage stores nationwide, all in easy to reach locations. Whether you're moving to a new home, storing stock, running an ecommerce business, decluttering your home or moving out of student accommodation and need a reputable, secure and affordable storage provider, our friendly, local store teams will find you the right storage for your needs.

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  • email customerservices@accessstorage.com
  • call 08001225220
  • language https://www.accessstorage.com

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