Review Time
I tried the Alcami Musahroom coffee, it was awful (to me) and i immediately asked the company to not send any more as it was unpleasant to me. They ignored my request, the mgmt stated that they wanted me to try it for 90 days and assured me "they had my back' I was also told they would send me a different product. Instead i received same product...complained that i was to receive different product, but got same unwanted. A month later i got 3rd shipment of CRAPPY product after some clown named Derik said he'd send different product. I have $180 of crap , I asked em to stop after 1st shipment. They do not care and have nothing to say. And I still get the silly, self serving Emails from the Derik guy....geesh.
This stuff is crazy expensive, I was looking at it on the shop app and then next thing you know my card was charged for nearly 50 dollars!!! Then I ft said I subscribed and I can unsubscribe for another 3 months!! So I'm stuck paying another 150 dollars, and it's not even that good . I tried the expresso and was unimpressed as I tried it after trying the four sigmatic, I actually felt the effect from four sigmatic but unfortunately I'm probably done with expensive mushrooms coffee after this experience
I had a horrible experience with this company. I bought a kit in January to try it out, but it arrived incomplete. They told me they ran out of stock for the spoon and canister that was supposed to come in the order and never sent them with the initial delivery. They claimed it would be sent with the following delivery.I followed up saying I didn't like the product, yet I was charged again the following month without my consent.When I reached out to cancel, they claimed that by buying the initial kit, I was forced into a 3-month commitment. There is no way to cancel the subscription on the platform all they do is allow you to change your payment method. I’ve emailed them over and over saying I don’t want the product, yet they keep charging me and sending the shipments. I'm going to have to get a new debit card just to get out of the subscription. Do not order unless you want to pay for at least 3 months worth of this product!
I had a horrible experience with this company. I bought a kit in November to try it out, but it arrived incomplete. They told me they ran out of stock and simply didn't send the rest. To make matters worse, I didn't like the product, yet I was charged again the following month without my consent.When I reached out to cancel, they claimed that by buying the initial kit, I was forced into a 3-month commitment. There is no way to cancel the subscription on their platform. I’ve repeatedly told them I don’t want the product, yet they keep charging me and sending items I didn't order. They are just giving me the runaround instead of providing a solution. Be very careful!
I signed up for a subscription using Shop pay and we didn't like this stuff. I attempted to cancel the sub and it says I have to finish making the payments. Fair enough, I'll log into Shop Pay and pay it off so I can cancel, easy enough, right? Wrong! Alcami won't allow you to pay the payments, they restrict it (according to Shop Pay). So they just charged me/shipped me another two bags and leave me no way to stop it. Hmmm, that's a bit sus.Then I looked further, if you subscribe, you can't cancel for 90 days! Which they don't tell you before purchasing. Total scam and terrible business practices. Finally after too many emails back and forth with support, they canceled this and now I have to return the forthcoming shipment, however, when I asked where I would return it to (during an ongoing conversation we were having from one minute to the next), they ghosted. This company doesn't care about its customers whatsoever.
Be very very careful trying this brand. If you find you don't like it, or it doesn't help you. You can't get them to cancel the orders until they have shipped you 3 months worth. I made the mistake of misinterpreting their 3 month recommendation, and I ordered 3 packages, thinking I was meeting their recommendation. But, now they are charging and shipping me 3 packages every month. And when I try to explain and get out of the 3rd shipments, because my pantry is full of bags of their coffee, they just say, "our policy is to ship 3 months, no matter what".I strongly recommend you chose anyone other than these people. They are so near-sighted to just get todays sale that they totally lose sight of the customer. A total me me me business, STAY AWAY FROM THEM!!!!!!!!!!
The name, Alcami, by definition is to turn a base substance into a more valuable substance, such as turning lead into gold. Alcami Elements has succeeded in the sense that they have used the supplement industry to turn a garbage product into their gold. The character named Derik Sanche is nothing more than a charlatan, a snake oil salesman. He doesn’t care about you or your mental or physical health. All he cares about is if he gets paid. They put you on a “protection protocol” that you can’t get out of. The only thing you need protection from is them. Not recommended. Don’t do it. Save your money. You’ll get more benefits from a simple and inexpensive daily vitamin. Don’t fall for their scam.
ordered 12/27/2025. Received partial shipment 1/10/2026. Refused shipment and USPS returned. I have been trying to cancel for the past 6 days to no avail. Multiple emails daily and all they say is the next shipment is ready to be sent 1/25/2026. Avoid this SCAM at all costs to avoid daily frustrations.
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