Name: alloallo.com
Telephone: 000000000
Rating: 3.5

Lorinda Barnes Guest

Over 10 days late, no response from customer service.

I bought an iPhone 13 Pro before leaving for a trip abroad. The package arrived more than 10 days late.I contacted Allo to cancel my order and request a refund, but received no response.As a result, I left for a two-month trip without the iPhone and had to buy another one urgently.Now I’m stuck with an iPhone 13 Pro that arrived too late and is of no use to me.Well done, Allo…

Date of experience: Jun 27, 2025

Yara Ruggeri Guest

8 months ago

Good price.

Date of experience: Jun 26, 2025

Melville Guest

8 months ago

All was Great.

Date of experience: Jun 25, 2025

Penelope Hughes Guest

8 months ago

sincere recommendation

The site is clear, you can easily choose the right equipment for yourself. I am satisfied with the fast shipping, my phone is in the condition as described with a new battery. Thank you also for the USB cable. I am satisfied and sincerely recommend!

Date of experience: Jun 25, 2025

Jaxon Powell Guest

8 months ago

Incorrect Delivery

Incorrect DeliveryI have ordered a black iPhone 13 mini with a new battery.I have received a green iPhone 13 mini with an old battery.Still trying to get my retiring label. Haven't got any answer from customer service yet.

Date of experience: Jun 25, 2025

Jess P. Guest

8 months ago

Easy and quick processing ans delivery

Easy and quick processing ans delivery. 4 stars because UPS did not deliver personally even though I was home.

Date of experience: Jun 25, 2025

Iris Bauer Guest

8 months ago

It came in a week

Date of experience: Jun 24, 2025

Flint A. Guest

8 months ago

Recommended!!

I got what I ordered. In perfect condition! I could follow the shipping. Good price - recommended!

Date of experience: Jun 24, 2025

Justin Guest

8 months ago

Item delivered a day early

Item delivered a day early, and swap over worked first time...

Date of experience: Jun 23, 2025

GatohConBotah25 Guest

8 months ago

I am shocked by how this company treats customers — please be careful

I am honestly shocked and deeply disappointed by my experience with Allo Allo. I feel the need to share this so that others won’t go through the same situation.I bought an iPhone 13 mini in June 2025. The invoice clearly stated it came with a “new battery.” Whitin 2 months, the battery health dropped from 100% to 79%, which is absolutely not normal for a new battery. I contacted Allo Allo many times asking for support under their 24-month warranty, and I received contradictory answers — first they told me it was covered, then later told me that batteries are “consumables.”I tried every official contact method, including the email they list on PayPal. Most of my messages were ignored. I felt completely alone dealing with this issue.After weeks without a proper response, I finally had to open a PayPal case and return the phone at my own expense. The phone has already been delivered back to them, but I still have not received my refund. The lack of communication is unbelievable.I never expected a situation like this, and it has escalated to a point where I feel like a victim of very poor customer service. I hope by sharing this, others will be aware and think twice before purchasing. I truly hope my case will eventually be resolved, but no customer should ever have to fight this hard for something so simple.