Review Time
I purchased a pair of earrings that are very nice and high quality - and also three times as large as they were shown on the website. Buyer beware when purchasing from here - make sure it's EXACTLY what you want and measure it out. The dimensions may be correct but the Angara site will artificially make things look smaller than they actually are on the models. The earrings I received are so large they are almost tacky (and these were the smallest size possible on the site). Also, I could do without the free product and fancy packaging - I just wanted a nice set of high-quality earrings with screw in backs.Giving three stars because yes the product is nice, but the sizing photos on the website are WAY off. Also took a bit more time for shipping because product came from Thailand, which I didn't realize.
I bought a gift for my wife’s 70th birthday from Angara. On receipt of the gift I realised that it was not completely as expected.Fortunately for me I was dealing with Matt Angus, who has been an excellent ambassador for Angara. Matt went that extra mile, in listening, understanding and went beyond providing excellent service in ensuring I had the best solution.A great company providing excellent customer service/experience with staff like Matt Angus.Thank you Matt
I needed an amendment to my order after placing it and got through to Chloe at customer services. She walked me through the best way to change the order, the price, answered any questions I had and made what can be a stressful experience an absolute breeze. Truth be told, I usually dread dealing with customer service but the help, warmth and speed gave me a lot of confidence in the company itself, and took the stress off my situation. Would recommend the website to anyone. Absolutely top class.
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