angara.com

4.7
4.7 Based on 180 reviews

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Average Rating

4.7

/
5

180 Reviews

5 Star
90%
4 Star
3%
3 Star
2%
2 Star
0%
1 Star
5%

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Reese Wilson
Order not delivered by UPS but Angara issued a full refund promptly

Ordered a 1000 Euro Eternity Ring for our First Anniversary. Angara's delivery policy requires a signature on delivery. Their delivery service UPS tracking information says that the order was delivered to my address. It's not here and I didn't sign for delivery. I originally bought my wife's engagement ring from them so I was happy to order from them again. On informing Angara Customer Service they promptly issued an investigation into my lost order and issued a full refund without delay.

5
Date of experience: Jun 10, 2025
Hilda Hughes
A lovely gift in a beautiful gift box

A lovely gift in a beautiful gift box. The team go above and beyond to help. Thank you

5
Date of experience: Jun 06, 2025
riolun0065
Wonderful experience

I had a wonderful experience with Angara! The ring I ordered was beautiful and exactly as pictured, but what truly impressed me was their exceptional customer service.There were some unexpected delivery issues (not their fault), but the Angara team went above and beyond to help me. They were kind, responsive, and proactive every step of the way, even going so far as to recreate and reship the order.It’s rare to find a company that truly cares about its customers like this. I’m so grateful for their support and highly recommend them to anyone looking for high-quality jewelry and outstanding service.Thank you, Angara!

5
Date of experience: Jun 05, 2025
Benson Coleman
Fantastic customer service

Fantastic customer service. My order arrived quickly but unfortunately ring size was too big, emailed asking for exchange and process was organised very quickly and new order was already arranged. Great service.

5
Date of experience: Jun 04, 2025
Bruce Wright
the number one thing is undoubtedly…

the number one thing is undoubtedly being contacted directly by a real person. Sam Stevens my personal relationship manager responded immediately and when he was out of the office a colleague answered immediately. quality of product was excellent

5
Date of experience: Jun 02, 2025
Warren
Happy with the buying experience and…

Happy with the buying experience and looking forward to my product. I will wait for delivery of the product before I finalise a review.

5
Date of experience: Jun 01, 2025
Estelle Morris
Angara-Exceptional customer service.

I recently had the pleasure of dealing with Chloe from Angara, and I must say, it was the best and easiest customer service experience I’ve ever had in a very long time. Chloe was exceptionally helpful, kind, and efficient throughout the entire process. She made everything seamless and stress-free, and I truly appreciated her professionalism and care.

5
Date of experience: May 31, 2025
Dom Cook
Excellent and responsive customer…

Excellent and responsive customer service! Genuinely shocked with how good Matt was! Never experienced such efficiency! Will be using you guys again for certain!

5
Date of experience: May 31, 2025
Barry
Trish and Maya were so so helpful with…

Trish and Maya were so so helpful with my purchase. Talked he through the product, made the delivery, confimed personally with the timings. It was an engagement ring and a huge personal deal. So I can't recommend their product and service enough. 5 stars all the way!

5
Date of experience: May 30, 2025
Humphrey
Great customer service

Great website, beautiful items, positive experience and an extremely helpful customer services team (thank you, Ed!).

5
Date of experience: May 30, 2025

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