Review Time
Website is useless for tracking… doesn’t give any information apart from the date it was shipped. The delivery date would say whatever date that I checked the website on. Tried adding my number to get the updates on WhatsApp but this doesn’t work either. Called customer service and waited an hour just to get through to somebody. The agent could only tell me where it had left two days ago and no further updates since. I explained that the text updates weren’t working and was told that the service is working and to try again later. Even after I said I had been trying for days I was still told to try again later. Never using this courier again.
The delivery driver Pat Mc cann is a great ambassador for GLS, he delivers on time to the area the goods are for. He is very pleasant , always has a smile and a good word.Fantastic Service.Your driver is the face of your company.
Visited showroom impressed with what we saw and all explained to us. Ben arrived at agreed time and produced a detailed description of what we required. Date of installation agreed. Paul completed the installation speedily and to our complete satisfaction excellent job.
I bought my car from Stratus cars, which came with 3 months warranty. On one of my journeys, not long after, car lit up with a few faults which was very worrying. When I rung the garage they were very reassuring and told me to bring the car in next day. It was, as they said over the phone, a faulty sensor. They've replaced it in over an hour and I was on my way back home. Later on that day I received an email that the claim has been approved and paid to the garage. Things like this normally happen to me a day after warranty has run out so it was nice to have the experience of using the warranty.I'm very happy with the whole experience.
Website is useless for tracking… doesn’t give any information apart from the date it was shipped. The delivery date would say whatever date that I checked the website on. Tried adding my number to get the updates on WhatsApp but this doesn’t work either. Called customer service and waited an hour just to get through to somebody. The agent could only tell me where it had left two days ago and no further updates since. I explained that the text updates weren’t working and was told that the service is working and to try again later. Even after I said I had been trying for days I was still told to try again later. Never using this courier again.
The delivery driver Pat Mc cann is a great ambassador for GLS, he delivers on time to the area the goods are for. He is very pleasant , always has a smile and a good word.Fantastic Service.Your driver is the face of your company.
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