Review Time
Really disappointed with the service from both this logistics company and the seller. seller sent shipping confirmation on 23.11, GLS tracking says it’s not yet been handed over so no further tracking. Seller advises ‘this can happen and to wait 2 weeks’ and despite 2 emails to GLS I am yet to receive any response. Not sure even a ‘we’ve received your message and will get back to you’
Really disappointed with the service from both this logistics company and the seller. seller sent shipping confirmation on 23.11, GLS tracking says it’s not yet been handed over so no further tracking. Seller advises ‘this can happen and to wait 2 weeks’ and despite 2 emails to GLS I am yet to receive any response. Not sure even a ‘we’ve received your message and will get back to you’
Really disappointed with the service from both this logistics company and the seller. seller sent shipping confirmation on 23.11, GLS tracking says it’s not yet been handed over so no further tracking. Seller advises ‘this can happen and to wait 2 weeks’ and despite 2 emails to GLS I am yet to receive any response. Not sure even a ‘we’ve received your message and will get back to you’
I had a very expensive item sent from abroad to my house in Ireland, and when I checked website with tracking number it said it was delivered at 930 am this morning. And as I was standing in my house I knew damm well it wasn't here, I them checked all my neighbors: no parcel anywhere. And then phoned and spoke to a nice girl who told me it was dropped off as a local coffee shop!!! This was outrageous as I did not give permission for the parcel to be dropped anywhere other than my house due to its high value. I'm the worst thing of all about the whole situation the driver not only dropped it to a random shop in the town without permission, No phone call from driver!!! But he didn't even bother his ass to put a note through my letterbox telling me where it was. I will never use GLS And I told the people who sent me the item and they were no longer use GLS the worst courier company I've ever had the misfortune to come across.I only use and recommend DPD . And within Ireland you won't find better than Roaddog couriers they are The example to all!
Parcel handed to gls and updated by gls. Tracking not updated since it was handed over. No updates for 5 days. Company has advised I need to wait a few more days for the items to be declared "missing". Company I bought from won't refund shipping. Item I purchased was an add on for a quad lock set up which I didn't realise I needed until my first quad lock order arrived! Cannot attach my phone without the item that's missing in the hands of GLS. Have been told I will need to order the item again. Pay full price and not the black Friday sale price I had originally got!!! And I need to pay for shipping again!!!!! DO NOT USE GLS! I WILL BOYCOTT ANY COMPANY WHO USES YOU.
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