Review Time
my package hasn’t moved since March of 2024. I have submitted 3 tickets to their customer support and have received no calls and no emails. It’s ridiculous and I would never ship with them. If I could give them a zero I would. There is a distinct lack of customer support. They should be ashamed of themselves.
Worst delivery experience. I don't know where my package is, the information on the website is false and irrelevant and does not match the reality. They said they would leave the package at the postal office and send me a text message to pick it up. The package is not there and the text never came
Amateur hour in the shipping business. I've waited nearly a month for a package from Amazon that was handed off to this company for delivery. There has been one tracking entry made during that entire time indicating when APC received it. I've since sent two emails to APC looking for updates, but neither prompted a response. I can understand if external factors impact the way a company operates (when that is the case), but a failure to communicate with customers is unacceptable. I recommend not to purchase from any retailer that uses this company to ship their goods.
I have no idea why Londontown uses this piece of crap delivery company. This is my second experience with them and they are completely incompetent. My package was shipped out on June 20th, landed in their warehouse July 5th and they still haven't delivered it or even updated the file. How in this day and age does it take that long for a package to get to Toronto from the US???? Never again and I won't order from Londontown until they ditch this shipping partners. Did I mention that I actually had to pay for this non service? Awful in every way.
Where is my package? It has been at APC since the 15th of June and it is supposed to de delivered to me TODAY at the latest by the local post carrier POSTNL. I contacted POSTNL and they told me the package is still at APC. APC is not responding to any of my messages. What are they doing with all these packages? How hard kan it be? I need an answer and I want the package to be delivered ASAP!CY309116790US
Placed more order on the 9th of May and didn’t receive any messages, email nothing from them until the 23rd of may. Only reason I got the message was because I sent them a message. It then took another 2 weeks for an update. It is now the 14 of June and My packaged still haven’t been delivered even though it was 2 small items and the charged me over 20 euro for delivery to Ireland.
The worst company to deal with called up local NZ couriers and said it is still at APC Logistics hasn’t moved since 25 May 2023. Called APC 23/5/23 they said This should export from our facility in Chicago today, 05/25/2023. Which is not true
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