Review Time
I could a book on how bad they are. You're given a day of their choice when they can deliver ask for a certain time call on the day of your delivery at 9:30 so makes it very hard to do anything on that day I waited one whole day did not leave the house it's 7:15 in the evening I got a call said he would be there in about an hour I said no way reschedule. They don't send a bill for anything they hit my credit card multiple times without billing me One of them was for More than $100 they hit my credit card no explanation I called and asked why we'll get back with you. Had to call again and again. Weeks later I got a call from a collection agency for the amount they had billed me for. Finally got the collection agency off of it. Never an explanation for any of my bills never really reimbursements. I have several other things that were very very bad. I had my doctor switch me to a different provider. The new provider I will give a five. Apria would get none if it was possible. I took all I could take from those people. The company that took over said I had no copay it was all covered by the insurance so I'm pretty sure they're scamming doing something illegal can't prove it I turned them into better Business bureau United health Hill physicians and everyone else I could think of. Never got a refund just stories and lies.
Horrible. They charge you for services they already are paid for and make claims that your insurance is not paying. I would not recommend anyone use them if they have a choice. They charged me over 1000 dollars one month for past claims and call me back after 2 months asking for another 600. Complete scam artists.
While traveling my CPAP Pressure went from the normal setting of 5 to 17 in the middle of the night. Thursday September 21 2023. This morning, Monday September 25, 2023, after many calls I finally contacted a person who said they would have someone call ab out my problem. It's now 5.45 PM Hawaiian time and no one called. This is the worst service I have received on anything.
I suffer from sleep apnea. My doctor ordered a CPAP machine. The unit is defective. The water chamber does not work, and the machine does not stop automatically. I have called Apria no less than 10 times, and each time I am told that someone will call me. They never have. I am at my wits' end. This company has engaged in Deceptive Trade Practices with its fraudulent and false promises.I will also file a complaint with the Better Business Bureau for the State of Georgia and with Medicare. I will also pursue any and all other avenues of reliefDO NOT BUY FROM THEM!
I have had the unfortunate luck to have to go through Apria for my insurance. I've experienced issues with Apria for years. The latest: My physician prescribed a new nasal mask on Friday. Today, Apria called and said they would send out the supplies. I asked what kind of supplies, they said the same as last year. I explained that's not what my doctor prescribed. Things went downhill from their. The person who called me disconnected when I asked for his supervisor. When I called back, Stephanie asnwered but her phone was cutting out. It's just not worth going to Apria. I'll by my supplies direct from spap.com.
CPAP supplies that were "automatically" sent to me from Apria were so expensive that I returned them. Even though they confirmed receipt of the supplies, Apria refused to return my payment. Luckily I used a credit card to pay them and I was able to successfully dispute the charge.
I am 64 years old and this is the WORST company I have ever dealt with. The employees are not well-trained; you get different answers depending on who you speak to. Their website is atrocious and is USELESS as I have to call every time I need to order supplies. Phone wait times are sometimes over an HOUR on hold. Even my insurance company hates them. If I could give negative stars; I would!
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Apria Healthcare exists to make money by hurting people. It's a terrible company that hopes patients die so they don't have to deal with them. CEO @DanStarck1
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