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ariston.com

ariston.com

3.8
3.8 Based on 200 reviews

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Average Rating

3.8

/
5

200 Reviews

5 Star
62%
4 Star
5%
3 Star
7%
2 Star
3%
1 Star
22%
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Filtered Reviews

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Review Time

Pam Till
Excellent service

My heating went off but I had hot water!I rang Aristotle and they sent an engineer who fixed the problem straightaway!Very grateful to get it fixed and pleased with the service!

5
Date of experience: Dec 06, 2025
Tim
There are many settings I would like to…

There are many settings I would like to access that are only available to engineers, I would also like to see optimum start added to the control to optimise energy efficiency with varying weather conditions.

3
Date of experience: Dec 05, 2025
Debbie
Pinar was so helpful and professional

Pinar was so helpful and professional

5
Date of experience: Nov 21, 2025
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customer
Great customer service from Adam!

5
Date of experience: Nov 20, 2025
Ian Morrison
Boiler Service Delay

Customer Service Manager took ownership and was a great help in dealing with the boiler code error

5
Date of experience: Nov 17, 2025
David Chape
The isolation valve identification

The isolation valve on my boiler was leaking and I was having trouble identifying the exact part I needed After a phone call and an e-mail it was explained to me what I needed

5
Date of experience: Nov 11, 2025
Stephen
Needed an old manual, dealt with straight away!

I needed a manual for an obsolete room sensor/controller, and received it within an hour!Very helpful!

5
Date of experience: Nov 07, 2025
Robert D
Very knowledgable and helpful

Very knowledgable and helpful

5
Date of experience: Nov 05, 2025
Callum Taylor
Took 8 + visits over a year and half to…

Took 8 + visits over a year and half to sort the boiler. Messed up what the call out was for multiple times as well, absolute shambles of a company

1
Date of experience: Nov 01, 2025
Tracey Lucas
Great customer service

Great customer service, using reliable and professional heating company, all done in a timely manner.

5
Date of experience: Oct 22, 2025
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