Review Time
This is the absolute worst company I have dealt with. Needed a porta potty for a week because one of my businesses had not toilet service. Was charged 250 for emergency drop off plus 250 for a month rental which they say is cheaper. They were two days late. It stayed there for 3 days when it was stolen from the property. I only needed for week. It took two weeks to tell me it was stolen and instead of charging me for replacement they will take it as a lose. Complete scam. I wasn’t contacted to where they put it to minimize being seen. Will never use this company again and will urge others to do the same. They provided terrible service and expect me to pay for there mistake.
I called on a Friday for a Porta potty for delivery on the following Mon. Due to Thanksgiving they wanted to double dip and charge extra (almost double) if I wanted it so I said then just send it Tuesday, again they said that due to Thanksgiving that they had to charge extra (almost double) so I said so what day can I just get it at the normal price they said Wednesday. The Holiday was one day but it’s taking 6 days to get a toilet. I guess I don’t understand why the extra charges for a Monday or Tuesday delivery when the holiday was the previous week. So in December since it’s a two day holiday the 24th and the 25th it would take at least one full week to get a toilet at regular price since it’s a two holiday they will probably charge Double if you want a toilet Mon, Tues, Wed or Thurs of the following week.
Even though the fixture was dropped at the wrong area at our site, Weldon came out and made sure not only that the fixture was placed in the proper location and also freshened it up even though it had not been there but a weekend. He also made sure that I was totally happy before he left the site.
I had to make 10+ phone calls on the day of delivery to actually get the units I had ordered delivered. The same thing happened on pickup day.There was zero communication from ASAP the day before drop off and pickup.Additionally many of their phone numbers simply rang out without being answered.
I reached out to a nationwide company that utilizes various vendors for their services, seeking a quote for their offerings. Shockingly, the quote I received from them turned out to be the most exorbitant one across the entire country. In a desperate attempt to explore alternatives or connect with a local representative, I asked the person on the other end of the line for assistance. However, instead of addressing my concerns, they abruptly terminated the call. This reprehensible conduct is certainly disheartening, particularly when considering my consistent annual rental expenditures exceeding 220 units with various vendors in the state of Florida. It's safe to say that this company's business practices leave much to be desired.
After a very shaky start, ASAP made a remarkable recovery. The salesperson I was working with was laid off the day before my price would jump due to "emergency delivery". When I finally got through to a salesperson who could help, he went out of his way to discount my price and try to make up for the hefty delivery fee. He even went to the company CEO who is still reviewing the possibility of an additional discount due to the unique circumstances. In addition, the delivery company, especially their driver, Carlos, went out of their way to help us, including Carlos making an additional emergency trip just before our event started to fix some minor vandalism that occurred just an hour or so before the event started. Carlos provided exceptional customer service. I hope his company appreciates him and demonstrates that in his paychecks. Between our salesman, Brad, and our delivery driver, Carlos, everything went off without a hitch.
A five star review for ASAP! We were delighted with the 8 station restroom trailer ASAP provided for our wedding weekend in upstate New York. The restrooms were attractive, comfortable and garnered many compliments from our guests. And, it was a pleasure to work with our ASAP contact, Brad Watkins. He was attentive, responsive and extremely helpful in answering our many questions. Thanks so much Brad! Thanks ASAP.
Claim your business profile now and gain access to all features and respond to customer reviews.
ASAP Site Services has been serving our customers for over 30 years specializing in waste and junk removal services, portable sanitation rentals, temporary fencing and barricade rentals.
draindoctor.co.uk
thetwopercentclub.co
britsafe.org
supersod.com
cognitrell.com
www.icertglobal.com
basseroot.com
mindact.io
agedcaredecisions.com.au
restaurantguru.com