Review Time
Horrible experience! I was quote verbally and in writing that the pricing scale is per gallons NOT per unit. I even specifically asked if it mattered that I have 2 or 4 units and was told NO. It's by the gallon. Right before my event, thet arrived to clean out the units and were surprised there were 2. Called us to confirm there would be a double charge! No way! Scam! Do not trust this company.
Thank you for the service from order to delivery! The friendly driver called when the portable was being delivered and sent a picture of the delivered portable. The portable was exactly where I imagined it to be. The service was on time! Thank you.
I've used ASAP at least 6 times for events that I host and have had all great experiences except for one. I want to emphasize first that the quality of service during delivery and pickup has been exceptional up until the last time. It was the first time they sent Pit Stop porta potties and crew for delivery, and it was the first time I've ever had any issues. Anytime the ASAP team delivered before, they would send a photo so I could make sure everything was right and it always was. This past time, however, I didn't receive a confirmation photo. When I arrived at the event space, I saw that we were missing a portion of our delivery (a sink). The woman I spoke to on the phone was quick to help and they delivered the missing sink early on the day of the event, so that was much appreciated. I understand mistakes happen so I still was happy with the service until I looked inside the porta potties and one had no toilet paper, the other two had very little paper, and one had a broken toilet paper holder. Previously they all came in great condition and stocked with an efficient amount of paper.I'm hoping that the next time they go back to ASAP inventory instead of Pit Stop. I will continue using ASAP in hopes there won't be any further issues because overall, I have had more positive experiences than negative.
I recently used for dumpster rental and was extremely disappointed with the experience. There was no communication from the company regarding the ETA, and attempts to contact customer service for updates were unsuccessful. The lack of control and organization on their part made the entire process very frustrating. They took the rush fees and didn’t deliver the dumpster. I wasted my 48 hours working with them and finally have to cancel my order.
The (2) units we rented from you guys were burnt to the ground. We are thinking the homeless people in the area did it. You guys charged our card without authorization when we just needed to do a claim for the insurance that we have on Rentals.
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ASAP Site Services has been serving our customers for over 30 years specializing in waste and junk removal services, portable sanitation rentals, temporary fencing and barricade rentals.
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