autoclaimsassist.co.uk

4.9
4.9 Based on 200 reviews

...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

4.9

/
5

200 Reviews

5 Star
96%
4 Star
1%
3 Star
1%
2 Star
0%
1 Star
2%

Filtered Reviews

Filter Reviews

Review Time

customer
Great service no issues

Great service no issues

5
Date of experience: Nov 28, 2025
Lloyd
The best service from Lisa & Ron

The best service from Lisa & Ron! Both knowledgeable, helpful and really made the whole process easy for me - couldn’t have asked for better service. Would definitely recommend

5
Date of experience: Nov 20, 2025
Sharan
I am really pleased with their…service.

I am really pleased with their performance. So so helpful and they do what they say. Honestly i was completely lost without AUTO CLAMS .

5
Date of experience: Nov 19, 2025
Steve Miller
Flawless professional company A* 5*

Auto claims assist I could not rate high enough. They assisted me instantly when somebody hit my car and got me back on the road the very next day in a courtesy car. It was a tricky claim as the person tried to deny it was his fault but auto claims team battled this all the way and liability was accepted after the persistent hard work from the teams help. I will highly recommend using auto claims assist if you ever have an accident and want a professional team to handle everything hassle free. Will use again, can’t thank all the guys enough.

5
Date of experience: Nov 19, 2025
Nigel Pyman
Impressive in every way

I cannot speak highly enough of this company. I would have been stuck without them. They were extremely efficient in taking down all the details of the claim, and the manner of the person I spoke to was very reassuring. Within a week they had secured an agreement from the insurers of the car that hit me, on the amount I was to be paid (the car was declared a total loss) and provided a 2024 Jeep Compass courtesy car.Mine turned out to be an awkward case because in the end it took 80 days for the other insurers (Admiral) to pay up, But this is the most amazing thing about Auto Claims Assist, in all that time they regularly chased Admiral and rang or emailed me to let me know the situation.I have never known a company to act on a situation without me ringing them first, so for me, this is customer service of the highest order, especially as they did this consistently over a long period.My claims handler Ron Parker was outstanding in all this, so knowledgeable, efficient and reassuring. At no point was I asked for any money and Ron assured me they never would.The bottom line is that Auto Claims Assist got me £3,250 when I thought I was getting nothing. They rescued me, and I cannot thank them enough, or recommend them highly enough.

5
Date of experience: Nov 17, 2025
Cliff Catterall
The team I encountered we’re extremely hard working and fully deserve this praise for…

The team I encountered were working for ME, or this is what it felt like . I couldn’t praise them enough for their diligence . I wouldn’t hesitate to use this organisation again should I have to . In conclusion if you were ever wondering if a claims management Co could realise your expectations , have no concerns , as this Co went above and beyond .

5
Date of experience: Nov 17, 2025
Benjamin
Highly Capable and Professional Service

I don't usually leave reviews but Ron and the whole team at Auto Claims Assist were brilliant. I was the recipient of a rear shunt and needed insurance to cover the damage. Auto Claims Assist didn't disappoint. Highly capable, professional, ever ready to help, punctual and polite. They got the job done with no hassles and on time. Highly recommended!!!

5
Date of experience: Nov 15, 2025
Lucylocket
Great customer service

Great customer service. Got my (no fault)accident repairs sorted for me without having to use my own insurance & pay the excess. Abbie was great Made everything clear & very helpful.

5
Date of experience: Nov 13, 2025
Alix
Ron made my time with auto claims…

Ron made my time with auto claims assist a breeze, I had a hire car in under 24 hours. Always kept in touch with to see if there was anything they could do to help. Couldn’t recommend enough thank you.

5
Date of experience: Nov 13, 2025
customer
effective communication

effective communication, ability to follow through with the claim. No complains

5
Date of experience: Nov 12, 2025

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More