autoclaimsassist.co.uk

4.9
4.9 Based on 200 reviews

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Average Rating

4.9

/
5

200 Reviews

5 Star
96%
4 Star
1%
3 Star
1%
2 Star
0%
1 Star
2%

Filtered Reviews

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Review Time

Hannah
Great service!! handled everything smoothly from start to finish. Communication was excellent, with

Great service!! handled everything smoothly from start to finish. Communication was excellent, with quick and consistent updates throughout the process.

5
Date of experience: Mar 21, 2026
I had a non fault claim and the whole…

I had a non fault claim and the whole process from evaluation of my claim and organising the repair of my car to providing a hire car was done in a very professional manner. My emails and text messages were always answered in a timely manner. Altogether an excellent service.

5
Date of experience: Mar 18, 2026
Nigel Green
Our experience with Auto Claims Assist…

Our experience with Auto Claims Assist was very smooth and stress free from start to finish. There was no outlay at all. We were rear ended by an elderly driver whilst stationary in traffic but fortunately we had cameras installed on our vehicle and so there was no disputing who was to blame. We submitted the camera footage and our vehicle was sent to a bodyshop. We were given an equivalent courtesy vehicle whist the repairs were undertaken. One week later our vehicle was ready.We didn’t have to pay out any excess, never went through our insurance company ( who didn’t answer the phone when we tried to contact them ). We found Auto claims Assist to be outstanding and we would thoroughly recommend them for a ‘no blame’ claim.

5
Date of experience: Mar 16, 2026
customer- Daryl
Excellent company

Excellent company, took all the stress out of dealing with a no fault car accident claim. Professional and personable claims handler. Quick process, curtesy car arranged and salvage car took away my car promptly. Money for my car paid into my account within two weeks of accident.

5
Date of experience: Mar 13, 2026
David Hinds
Good communication

Good communication, quick action when help was needed.Moved our claim on very quickly

5
Date of experience: Mar 11, 2026
john prendergast
Very easy company to deal

Very easy company to deal with and kept me upto date with the progress of the claim. The hire car people were brilliant and the drivers were very professional. Special thanks to Shardane who handled the claim. Can't recommend these people enough.

5
Date of experience: Mar 11, 2026
Brian Afwanda
A 5 star company

I want to take this opportunity to thank Auto Claims Assist Ltd for going through the road accident claim process with. They have been very professional and understanding. I definitely would recommend them to anyone. I would also like to take this opportunity thank Shardene who has been very helpful. She's been very professional and an outstanding communicator.

5
Date of experience: Mar 11, 2026
Andrew Frazer
Good communications

Good communicationsTimely updatesExcellent customer service

5
Date of experience: Mar 10, 2026
Paulo Silva
Straightforward

Straightforward, always be updated in all processes until the car was ready to pick up, Abbie the Roadworthy Handler Repair very professional 10 stars

5
Date of experience: Mar 06, 2026
Neil Burrett.  Burrett builder
Brilliant service

Auto claims assit were brilliant from start to finish. I had a difficult case where the other party would not respond or return my calls ect. After speaking with auto claims they had it being dealt with within 3 days. Fantastic service from start to finish. Would throughly recommend this company

5
Date of experience: Mar 06, 2026

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