Review Time
ACA handled my no fault accident, quickly and professionally. The call handlers and repair department kept me informed all the way through. There was a slight issue with the repair company trying to book in the works before authorisation and I’d had to fill in a couple of unnecessary forms. Other than that, I’d fully recommend ACA.
Claim ref 165023. The crash was a very stressful time and I can’t thank the team at auto claims assist for all their help. Start to finish we was kept in the loop and looked after. Nothing was an issue for them. they honestly took a lot of weight off our shoulders. Can’t thank them enough.
Wow, I didn’t believe service like this still existed! From the first phone call to enquire whether they could help and throughout the process until my car was repaired, Auto Claims Assist and Blackthorn staff were helpful, friendly and prompt in answering phone calls/messages and organising each step along the way. Well done guys and thank you.
Auto Claims Assist Ltd took care of everything! They sorted my car and courtesy car. They kept me in the loop with everything. I knew exactly what has happening step by step. There was no stress. I was extremely satisfied with the service they provided! And very happy with the outcome. I will definitely use them again if I have a no fault claim!!
I was very skeptical at first, as Ive only ever gone through my insurance comany before but as my car was hit whilst parked I thought there must be another way to not have to pay my excess when totally not my fault! I neednt not be skeptical, as from the beginning to the end Claims Assist looked after me; I had nothing but a 5 star experience throughout. Although it ended in my car being written off, which I was very upset about, I received a very fair price, and also was covered for the salvage company collecting my car.Could not reccommend them enough 🙂
Outstanding company to deal with. Such a refreshing change to deal with a firm whose left hand knows what the right hand is doing. I cannot recommend them highly enough, my claim was dealt with professionally and efficiently throughout. Big thankyou to Ron and all the team.
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