autoclaimsassist.co.uk

4.9
4.9 Based on 200 reviews

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Average Rating

4.9

/
5

200 Reviews

5 Star
96%
4 Star
1%
3 Star
1%
2 Star
0%
1 Star
2%

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Review Time

Staff were extremely helpful and always…

Staff were extremely helpful and always kept me up to date.

5
Date of experience: Jul 28, 2025
Ivor Smith
Ron at Auto Claims helped me so much…

Ron at Auto Claims helped me so much navigate a difficult time after our claim.The personal service and help was outstanding thanks

5
Date of experience: Jul 28, 2025
Tabitha
Auto Claim Assist Ltd has been Outstanding Support During a Challenging Time: Seamless Accident Clai

Auto Claim Assist Ltd has been absolutely outstanding. Their customer service went above and beyond my expectations—attentive, supportive, and truly understanding of my needs. They made the entire accident claim process seamless and hassle-free, handling everything professionally. While I was dealing with my health issues, the team’s professionalism eased my stress and worries, allowing me to focus on my recovery. Christina, Millie,Lisa and Mike were incredibly helpful and knowledgeable throughout, always willing to assist without any pressure. I’m very grateful for their support and happy to have had them by my side.

5
Date of experience: Jul 28, 2025
Patenzo
Making the Accident Claim Process Stressfree

I would never deal with an accident anymore without the support of Auto Claims Assist. I had a clear write off of a vehicle when I was hit by a third party. Within 24 Hours Auto Claims Assist began the process to get me back on the road with a hire vehicle. The speed in which they acted on my behalf made the process unbelievably easy. The company clearly runs with it's employees in mind, which ensures that the customers are always priorities, going the extra mile to ensure my requirements are met. At times they messaged directors for approvals on a Sunday, so I could have a vehicle delivered to me on Monday. My Claims Handler was Ron, who managed the end to end process. However, they have teams in place who went above and beyond to support me.When I read their reviews, I thought it was too good to be true. After going through the terrible ordeal of an accident, I would never do it anymore without the help of Auto Claims Assist. Thank you to all the team!

5
Date of experience: Jul 28, 2025
Mary Ross
From the first telephone call to report…

From the first telephone call to report my accident they were professional and kept me well informed. My car was collected within 24 hours and a courtesy car given. The whole episode was sorted under 3 weeks unfortunately my car was a write off but I I was paid a good price

5
Date of experience: Jul 25, 2025
Colton
Without thinking twice ACA was the…

Without thinking twice ACA was the best in handling my case.Communication was at the top level via email,text and a phone call. Received plenty of information and guidane.My case was dealt with in no time.Will absolutely recommend this company to friends and familly members.Especial thank you to Ron and the rest of the team.Keep up the excellent work!!Case ref 163598.

4
Date of experience: Jul 18, 2025
Grayson
The staff here were really efficient…

The staff here were really efficient and actually cared . They helped ease the stress I was under by being professional and keeping me up to date with what was going on. I can honestly say they made my claiming process far easier than I ever expected. Thank you to all who helped me

5
Date of experience: Jul 18, 2025
Dorian
⭐️⭐️⭐️⭐️⭐️

⭐️⭐️⭐️⭐️⭐️Auto Claims Assist made the whole process smooth and stress-free. Ron, my claim handler, was excellent at keeping me updated and explaining everything clearly. What could have been a hassle turned into a quick and efficient experience. Highly recommend!

5
Date of experience: Jul 16, 2025
Margo R.
My experience with ACA was exceptional

My experience with ACA was exceptional. The way in which my case was handled was first class. The fact that they were so willing to deal with a family member on my behalf made the whole process much more manageable for me

5
Date of experience: Jul 16, 2025
Auto claims assist made the whole…

Auto claims assist made the whole process of getting my car fixed after someone crashed into me, I didn’t have the worry of paying for anything or sorting a car. I initially contact my insurance company that I had a bad experience with, auto claims assist dealt with the whole process so I had no stress and their communication throughout was amazing.

5
Date of experience: Jul 15, 2025

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