Review Time
Auto Claim Assist Ltd has been absolutely outstanding. Their customer service went above and beyond my expectations—attentive, supportive, and truly understanding of my needs. They made the entire accident claim process seamless and hassle-free, handling everything professionally. While I was dealing with my health issues, the team’s professionalism eased my stress and worries, allowing me to focus on my recovery. Christina, Millie,Lisa and Mike were incredibly helpful and knowledgeable throughout, always willing to assist without any pressure. I’m very grateful for their support and happy to have had them by my side.
I would never deal with an accident anymore without the support of Auto Claims Assist. I had a clear write off of a vehicle when I was hit by a third party. Within 24 Hours Auto Claims Assist began the process to get me back on the road with a hire vehicle. The speed in which they acted on my behalf made the process unbelievably easy. The company clearly runs with it's employees in mind, which ensures that the customers are always priorities, going the extra mile to ensure my requirements are met. At times they messaged directors for approvals on a Sunday, so I could have a vehicle delivered to me on Monday. My Claims Handler was Ron, who managed the end to end process. However, they have teams in place who went above and beyond to support me.When I read their reviews, I thought it was too good to be true. After going through the terrible ordeal of an accident, I would never do it anymore without the help of Auto Claims Assist. Thank you to all the team!
From the first telephone call to report my accident they were professional and kept me well informed. My car was collected within 24 hours and a courtesy car given. The whole episode was sorted under 3 weeks unfortunately my car was a write off but I I was paid a good price
Without thinking twice ACA was the best in handling my case.Communication was at the top level via email,text and a phone call. Received plenty of information and guidane.My case was dealt with in no time.Will absolutely recommend this company to friends and familly members.Especial thank you to Ron and the rest of the team.Keep up the excellent work!!Case ref 163598.
The staff here were really efficient and actually cared . They helped ease the stress I was under by being professional and keeping me up to date with what was going on. I can honestly say they made my claiming process far easier than I ever expected. Thank you to all who helped me
⭐️⭐️⭐️⭐️⭐️Auto Claims Assist made the whole process smooth and stress-free. Ron, my claim handler, was excellent at keeping me updated and explaining everything clearly. What could have been a hassle turned into a quick and efficient experience. Highly recommend!
Auto claims assist made the whole process of getting my car fixed after someone crashed into me, I didn’t have the worry of paying for anything or sorting a car. I initially contact my insurance company that I had a bad experience with, auto claims assist dealt with the whole process so I had no stress and their communication throughout was amazing.
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