Review Time
They have been amazing and taken away the stress. My car was written off whilst parked on my drive and 3 weeks after the accident I already have my payment. Christina looked after my claim from start to finish. I'm very grateful
I found auto claims assist after a quick Google and the reviews stood out for me. I had contacted my own insurance as soon as the accident happened (Friday) but they were slow and unresponsive, I was getting stressed.. I didn't know what was happening etc and mostly done online so after seeing glowing reviews of ACA I rang them on the Monday before lunch time and by 430pm that same day I had a hire car delivered to my address! I get to keep it for a week after my cheque has been sent too. Ron and the staff have kept me up to date throughout the process. From the first phone call they have reassured me and talked through everything. It's took all the stress away. They have handled everything. Everyone I've spoken to has been really nice and they don't rush you on the phone. I know if I have any questions I can ring them, email or WhatsApp and they will get back to me. I would highly recommend ringing them straight away if you're in the same position. Can't recommend them more, made a stressful situation much easier. Thank you Ron and the team at ACA.163995 ref
Fantastic company sorted my claim within a couple of weeks full payment of my jag unfortunately a write of many thanks to Ron and his team supplied with like for like lease car for duration the whole process was stress free would highly recommend this company to anyone who has an accident not at fault.1 realised last review i posted put one star instead of five star so sorry Autoclaims
From start to finish communication was excellent. It took just under three weeks for my no-fault claim to be settled and a hire car was provided throughout this time.I would strongly recommend this company to handle a no-fault claim especially when your own insurance company is so unhelpful.
Friendly helpful service, friendly staff, sorted out and relaxed myself when I realised they were independent company. Didn’t have to pay my Excess they took care of it all. Ryan was the most helpful person, alway checking, always called back and was very reassuring. Fantastic service all round.
can’t thank Auto Claims Assist enough for the exceptional service I received throughout my entire claim process. From the moment I contacted them, Ryan F was my dedicated point of contact and he handled everything seamlessly from start to finish.After my accident, they arranged for my damaged vehicle to be collected quickly and provided me with a luxury like-for-like replacement car — the process was incredibly smooth and stress-free. Ryan also made sure I was connected with a brilliant injury team to support that side of the claim, and he followed through right until I received my payout from the third party.The professionalism, efficiency, and genuine care shown by the entire team, especially Ryan, was outstanding. He kept me informed at every step and made what could’ve been a difficult experience feel completely manageable.I was so impressed that when my sister was recently involved in an accident, I had no hesitation in recommending Auto Claims Assist to her — and I’m pleased to say they’re now helping her with her claim too.Honestly, I’m very happy with the entire experience. If you’re ever unfortunate enough to be in an accident, I highly recommend getting in touch with Auto Claims Assist — and if you can, ask for Ryan F. He’s a great guy and a true professional.
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