babyplanetonline.co.uk

4.1
4.1 Based on 490 reviews

...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

4.1

/
5

490 Reviews

5 Star
75%
4 Star
1%
3 Star
1%
2 Star
2%
1 Star
21%

Filtered Reviews

Filter Reviews

Review Time

SkinyZz_HD_
Best website for baby goods!

Babyplanet was so easy to use and had everything in stock I needed and at an amazing price!This is the second item I have bought from them and wouldn't hesitate to buy from them again!They also have the quickest delivery and amazing customer service.

5
Date of experience: Jul 29, 2024
Margaret W.
Amazing service

Diane was very helpful and helped us choose our pram today! Also explained the different payment and delivery options which was helpful! We chose the oyster 3 and had everything demonstrated to us to help us choose!

5
Date of experience: Jul 27, 2024
Really amazing service

Really amazing service , very patient and knowledgable about the products 👍👍👍

5
Date of experience: Jul 21, 2024
Karl A.
Fantastic service and really lovely…

Fantastic service and really lovely helpful staff at the Derby store! Great range of products all set out in a brilliant way! Thank you!

5
Date of experience: Jul 20, 2024
Amazing service

Amazing service, didn’t know what I wanted when I came in, just wanted something light. But Susan came straight over and helped with everything we needed. She went over and beyond for us and were very happy

5
Date of experience: Jul 20, 2024
SM41
In the Derby store buying a Car seat

In the Derby store. Freya was very helpful and cheery and made our experience very easy and pleasant. We got exactly what we wanted, would shop here again

5
Date of experience: Jul 20, 2024
Andrew Baker
Good price and very helpful

We visited the Derby store on two occasions on both occasions very helpful and the price was good 😊 we look forward to collecting. Thanks for all of your help

5
Date of experience: Jul 20, 2024
Flynn
Derby Store

Communication and helpfulness of staff was excellent. They were excellent towards us and our child and were so kind. We're really glad we bought from Susan at the Derby store.

5
Date of experience: Jul 20, 2024
Angus
Poor communication

The product itself was fine, but I had issues with delivery - I ordered in May, the website advised 7-10 days delivery time, I received my order in July. I had to chase the company to find out what was happening with my order. I was not impressed with customer service.

2
Date of experience: Jul 17, 2024
Kaylee
Fraya was excellent in helping me and…

Fraya was excellent in helping me and my wife pick out our pushchair for our first child. Everything seemed so overwhelming and she made the whole process very simple. Thank you.

5
Date of experience: Jul 13, 2024

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More