baofengradio.com

4.9
4.9 Based on 80 reviews

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Average Rating

4.9

/
5

80 Reviews

5 Star
96%
4 Star
1%
3 Star
1%
2 Star
0%
1 Star
1%

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Charles Anselmo
Baofengproducts make great amateur…

Baofengproducts make great amateur radios for the hobbies. The features packed with great options easy to use radio many many hours of pleasure using them.

5
Date of experience: Jan 06, 2026
john
Baofeng stands behind their products

Baofeng stands behind their products! I’ve only had one issue in as many years and owning multiple Baofeng products, and they took care of replacing the part very quickly. Also their Customer Service is something very special, they know how to treat a Customer!

5
Date of experience: Jan 05, 2026
David
I inadvertently ordered a EU charging…

I inadvertently ordered a EU charging plug when I needed a US style. I emailed support late on a Saturday asking if they could change the order and it was completed and emailed back in a few hours when I expected to wait until Monday morning. Excellent customer service. Thank you!.

5
Date of experience: Jan 03, 2026
Your response to my problem was fast…

Your response to my problem was fast and complete. Thank you for all of your help. I can't think of anything that would improve the quality of your services.

5
Date of experience: Jan 02, 2026
Rolf Schröder
This service helps in case of trouble - thanks a lot

The transceiver I ordered was delivered promptly and was working. But: the wrong programming cable was delivered. When I contacted the service, the service was really helpful (most important for great experience), fast and friendly (very important). Problem was solved within 24h. I will buy again @ Baofeng

5
Date of experience: Dec 22, 2025
Heriberto Ayala
I'm 67 years old & retired and very happy with Baofen radios

I'm 67 years old & retired, my past work: Armed Security officer, Loss Prevention Specialists, Police officer for 8 years, Private Investigator and last Fleet Operations Manager for 23 years. What do they all mean? I've used many top brand names two-way radios like Motorola, Midland, etc... But, Baofeng radios have been the best radios I've enjoyed the most. They're rugged, powerful, will last more years out on the field. Best of all, they are not expensive. Customer service is at its best. They will find a way to make sure you are happy with your purchase(s). I have been using their radios for over 10 years and now that I'm retired, I have my own radios to communicated with my friends and family around my property and who ever can hear me around that state. Give them a try. You will not be disappointed. Trust me.

5
Date of experience: Dec 22, 2025
John Parsons
Olivia putMy issue in the right hands

Olivia helped put my issue in the right hands and the issue is being resolved. Very quick response.

5
Date of experience: Dec 20, 2025
mike kelley
I am Baofeng's consumer for 12+ years....

I really enjoy Baofeng's products. I have been a user for around 12 years now. They listen to user feedback and incorporate that in upcoming models and updates. They build feature filled radios that are a fraction of the price of competitors. They are active in forums and online groups (they listen to feedback). They have fun giveaways. Keep it up Baofeng (you're doing a pretty great job)!

5
Date of experience: Dec 19, 2025
Laz Creations
Great Value and Customer Support

Was an overall great experience.At first I was a little worried because there were some missing parts in my order but when I contacted customer support they were quick and professional and sent me the missing parts without issue.Was really happy with the value of my purchase and pleasantly surprised at the quality of the product.

5
Date of experience: Dec 16, 2025
Jay Kay
Wonderful customer service

I appreciate the kind, timely communication from Baofeng. They have been extremely helpful.

5
Date of experience: Dec 16, 2025

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