Name: baofengradio.com
Telephone: 000000000
Rating: 4.9

Angel Guest

Responce and accuracy resolve all product concerns

I had a problem with one of my products. After troubleshooting to the exact issue, resolve of the problem was determined. Olivia was personable and prompt on all interaction.

Date of experience: Jun 06, 2025

Sylvie Guest

9 months ago

Prompt response to order issue

There was an issue with my order, missing a piece. They responded promptly and got me to the right place to get the issue resolved. I was very impressed with their politeness, promptness, and resolution of the issue.

Date of experience: Jun 04, 2025

Nate Brown Guest

9 months ago

I needed to program the radios to except GMRS channels.

I needed to program the radios to except GMRS channels. And Olivia helped me out to get the job done. Both radios are working great now with the GMRS channels. Thank You very much

Date of experience: May 19, 2025

Gavin Morgan Guest

9 months ago

Every single time I have contacted…

Every single time I have contacted Baofeng support. I have received rapid response accurate information and follow up to ensure that the problem has been resolved or if more steps need to be issued the representative Olivia that I have been has been outstanding, kind and extremely helpful

Date of experience: May 15, 2025

Randall Turner Guest

9 months ago

I needed some documentation to…

I needed some documentation to homologate a product in my country. After trying to contact several different fronts, o finally found Olivia, which was kind, fast and accurate on providing me all the information. This is the kind of atitude that really changes the way you think about the business

Date of experience: May 14, 2025

Taddz Guest

10 months ago

Problems with my new UV-17R

I ordered 2 UV-17R talkies from Baofeng and 1 of them did not work. I called customer service, and they replaced the defective radio and shipped it to me very quickly. I own many Baofeng radios, and this is the first time I have ever had a problem. Baofeng treated me with excellent customer support. I will continue to purchase Baofeng products.

Date of experience: May 11, 2025

Dom Harris Guest

10 months ago

Thankis.

You got back to me quickly and thanks to your help I was able to unlock my radio. BTW is there someone in the New York area who fixes Baofengradios just in case I need assistance in the future.

Date of experience: May 09, 2025

Colman Guest

10 months ago

Support at Baofengradio is very helpful.

Support at Baofengradio was kind enough to send me an e-document with the operating manual for my recently purchased Dual Band UV-21R handheld radio. Without it, I had no clue how the radio would function or how to use same. Thank you!

Date of experience: May 07, 2025

Matt Kelly Guest

10 months ago

Dear BOAFENG,

Dear BOAFENG,I would like to thank you very much for your excellent support when I come with my questions (DM - 32 UV), as well as for your other products. Absolutely fantastic, including your kindness all these miles away in southern Germany. And especially, a big hello to your wonderful Ms. Olivia from the support team. She's always a great help.Many greetings to my Chinese friends... Robert Hummel from southern Germany