Review Time
I just purchased my first GMRS radios, Baofeng UV-5G Plus. I was having problems connecting them to my laptop and was convinced that something was defective and was ready to send them back. But I contacted Baofeng Help through their website, explained the problem, and received a response back from Olivia within hours. She had several suggested fixes, and her first suggestion fixed the problem (it was my mistake). So glad I choose Baofeng for my first radios.
Radio had issues. All issues except one was fixed. Sent a replacement (didn't have to give back old one), which had the same issue. Ended up with a partial refund, and two mostly working radios, and very good price. Highly recommend. You can be assured that your radio will either work completely as described, a full refund, or a mix of both.
I find incredible that this company has 4.9 stars.THERE IS NO CUSTOMER SERVICE.When things gets tough they duck out and they do not answer anymore.I am an electronic engineer with quite a bit of knowledge in RF, it appears that I am disturbing and is better to shut me down.The DM 32 UV , when you take the battery out EXTREMELY CLEARLY says that it goes to 480 MHZ.Moreover their official printed manual on top of page 53 very clearly states V00 TX to 480 MHZ.Now they say no but an RX channel/s can be input beyond 470 Mhz but it does not work.\I asked again and no answers of any kind.On Facebook there is a DM 32 group (not sure who really controls it, but...........) and my yesterday comments, including photo of the radio has been deleted totally.What kind of professional company is this that disregards the customer that have given them money for product/s ??????????
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