bathcenter.co.uk

4.2
4.2 Based on 89 reviews

We have been supplying bathrooms to both Retail and Trade throughout the UK since 2005. Based in Chesterfield, Derbyshire, we are a family run business who value service above all else and now have a combined 40 years experience in the Bathroom retail a...

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Average Rating

4.2

/
5

89 Reviews

5 Star
77%
4 Star
3%
3 Star
2%
2 Star
1%
1 Star
17%

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Review Time

Darren VoxBox
Flimsy plug chain

I bought a bath with taps and waste. Had one bath, pulled the plug out and the chain broke. The link between plug and chain is flimsy/easily bent. I asked for a partial refund and they refused because I didn't photograph it. They deny it is a common problem. I have fixed with a keyring. Not an ideal finish.

1
Date of experience: Dec 04, 2025
Ajit
Excellent customer service

I ordered some mermaid shower panels from Bathcenter, at a very good price. Due to several issues and delays with our bathroom fitting, I had to initially cancel my order and then reorder at a later date. Once the bathroom was finally fitted, I had a spare panel that I needed to return. For both times of contacting bathcenter about this order, I received excellent customer service. They were very friendly and helpful, and resolved my issues very efficiently. I will definitely use them again in future.

5
Date of experience: Dec 03, 2025
Customer Service

The process of ordering online was very easy and my new bath and bath panel were delivered within 2 working days. When I discovered I hadn't ordered the correct bath panel, due to confusion with the information on the Bathcenter web site, Ameena in customer services was very helpful and efficient and resolved everything. I am a very happy customer and would definitely use and recommend the Bathcenter again.

5
Date of experience: Nov 20, 2025
Roland
I had to buy several things from…

I had to buy several things from bathcentre lately... and all I can say-it was easy, pleasant experience to deal with Ameena! Thanks for your assistance in swapping these bath tubs Ameena! 😉 Highly recommended company! Good luck! 🙌

5
Date of experience: Nov 14, 2025
Emailed a query and got a really fast…

Emailed a query and got a really fast response from Martin. Really happy with my new vanity unit!

5
Date of experience: Nov 13, 2025
Ian Cook
Spoke to Melanie who was really helpful…

Spoke to Melanie who was really helpful and helped me return an item that was the wrong size.

5
Date of experience: Nov 13, 2025
Ian Hofmeister
Bought a 20cm panel rad

Bought a 20cm panel rad. Ordered online, though had to wait for a call to organise a delivery slot. Did come next day though, so good service. Product was good quality.

4
Date of experience: Nov 11, 2025
ALAN BENTON
Great service prompt and efficient 👌

5
Date of experience: Nov 11, 2025
Awful customer service

Awful customer service, ordered in September and paid in full to be told 1 radiator will take another 4 weeks. It is now November and still no radiator. No heating at all since September and no care whatsoever from the company. I have requested a callback from a manager and to log a complaint and been ignored. Called today as emails ignored, Ameena on the phone was rude, patronising and over talked! I would keep well away from this company!

1
Date of experience: Nov 11, 2025
Happy client
I called to ask if my product could be…

I called to ask if my product could be delivered asap. Mollie assured me she would chase it up and send next day delivery. True to her word the element came next day special delivery. Star ⭐

5
Date of experience: Nov 07, 2025

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Business Details

  • We have been supplying bathrooms to both Retail and Trade throughout the UK since 2005.

    Based in Chesterfield, Derbyshire, we are a family run business who value service above all else and now have a combined 40 years experience in the Bathroom retail and trade markets.

    We are able to sell just about anything which could be required to create the perfect bathroom. See more

  • email info@bathcenter.co.uk
  • call 01246550199
  • language https://bathcenter.co.uk

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