bathcenter.co.uk

4.2
4.2 Based on 89 reviews

We have been supplying bathrooms to both Retail and Trade throughout the UK since 2005. Based in Chesterfield, Derbyshire, we are a family run business who value service above all else and now have a combined 40 years experience in the Bathroom retail a...

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Average Rating

4.2

/
5

89 Reviews

5 Star
77%
4 Star
3%
3 Star
2%
2 Star
1%
1 Star
17%

All Reviews

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Nicky Keig-Shevlin
It's always risky buying stuff like this online but the quality of all the products we bought (over

It's always risky buying stuff like this online but the quality of all the products we bought (over £2000 worth) is superb.

Also, customer service have been fantastic and quick to respond to any queries I had (especially Ameena).

Highly recommend this company.

5
Date of experience: Mar 04, 2026
Customer
Excellent prices on a wide range of…

Excellent prices on a wide range of items, customer service top notch so far. Cannot wait to receive my items - I'll update then but am confident I will be pleased!

5
Date of experience: Feb 24, 2026
Ian Warner
I honestly can’t fault BathCenter when…

I honestly can’t fault BathCenter when it comes to ordering and delivery. The website is easy to use, the prices were very competitive, and the delivery was excellent and fast. From a purchasing point of view, everything felt smooth and professional.Unfortunately, the products themselves have been a real disappointment, especially considering I paid for what was supposed to be one of the better options.The Beaufort Biscay bath is out of shape. Once the legs were fitted and the bath levelled (as per instructions), the curved front corner sits out by around 4mm, even though it’s level along both walls. The bath panel supplied isn’t designed to be cut down in height, which makes this a big issue. This problem wouldn’t have been apparent until installation, yet the instructions state the bath cannot be returned once fitted, which feels very unfair.On top of that, the bath waste supplied is not suitable for this bath. The bath itself is so thick that the waste thread simply isn’t long enough to tighten properly.So while the ordering and delivery experience was excellent, the quality of the products, particularly for the price paid, has been extremely disappointing.

3
Date of experience: Feb 23, 2026
Nicky Keig-Shevlin
FANTASTIC QUALITY PRODUCTS & SERVICE

It's always risky buying stuff like this online but the quality of all the products we bought (over £2000 worth) is superb.Also, customer service have been fantastic and quick to respond to any queries I had (especially Ameena).Highly recommend this company.

5
Date of experience: Feb 16, 2026
Mrs Lisa Bullock
Waterproof shower panels

Waterproof shower panels. Delivery was a bit pricey but competitively priced panels and bad reviews of the other company made my choice. Through no fault of Bathcentre the package was damaged by the delivery company. A quick phone call told me not to accept it. I took photos also. Bathcentre quickly re sent a new order, going as far as to deliver it themselves. Perfect customer service. Would definitely use them again.

5
Date of experience: Feb 04, 2026
Rebecca Dennett
Purchase 2 radiators

Communiciaton was fantastic. Item arrived and was packaged well. Fantastic service all around.

5
Date of experience: Jan 29, 2026
Chris Batchelder
Delivery took forever to come and was wrong.

Delivery took forever to come, way beyond their advertised delivery times with no call or explanation from them.After calling numerous times over a few days the delivery eventually arrived and was wrong. I sent all the items back and won't be using this company again.

1
Date of experience: Jan 13, 2026
Darren Rush
Items delivered and prompt error correction

Items delivered promptly and all in good condition. I later realised that the basin I'd received was incorrect. It was very promptly replaced, even though it was a few months after delivery... yes my installation was a bit slow, but great customer service to realise an error had been made by their supplier. Thank you!

5
Date of experience: Jan 12, 2026
Customer  JB
Great communication

When we ordered our bath, the website stated a couple of days for delivery. We were contacted within 24 hours to say item was out of stock and unfortunately could not be delivered for about a month. We were given the opportunity to cancel with full refund, or wait. We decided to wait, and was contacted two weeks later to say our bath was now ready for delivery. We agreed a delivery date and our bath arrived around 8:30 am. We have had a follow up call to make sure everything was as expected. We were very pleased with the Bath centre. They could not have done more.

5
Date of experience: Jan 05, 2026
Jon Ansell
Great quality bath and timely helpful delivery

I purchased the Beaufort strengthened version of a standard rectangular shower bath. Haven't finished installing this but so far it looks promising. It is as they claim as structurally rigid as a metal bath. The base thickening is well thought out with a thinner circular band around the plug hole to permit use of Mc alpines top access shallow bath waste fitting, which has a high level outlet so this is an important feature to provide access for tightening the compression fitting on the outlet. It's quite heavy - 58kg so I was pleasantly surprised when the delivery guy helped me get it not just inside the building but upstairs to the location where I needed it.

5
Date of experience: Dec 09, 2025

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Business Details

  • We have been supplying bathrooms to both Retail and Trade throughout the UK since 2005.

    Based in Chesterfield, Derbyshire, we are a family run business who value service above all else and now have a combined 40 years experience in the Bathroom retail and trade markets.

    We are able to sell just about anything which could be required to create the perfect bathroom. See more

  • email info@bathcenter.co.uk
  • call 01246550199
  • language https://bathcenter.co.uk

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