Review Time
Very impressed. Placed an order for a black quadrant shower enclosure; 2 hours later received a confirmation call to agree delivery date, next day received my purchase (23 hours after placing order). I'm impressed and that doesn't happen often as I'm a Quality and Systems Manager. Faultless service, will use Bathcenter again when the need next arrises. Item is yet to be installed but will update if any issues.
Ordered 2 toilets after requesting extra info on sizes. N. B. Delivered shrink wrapped on a pallet. (Note, the courier cannot take the pallet back)Just be aware of this. Not an issue for me but you need to factor this in when they arrive. Unfortunately, when checked, one of the cisterns had a crack on one side and pieces found inside box which didn't show any sign of damage.Ameena responded very quickly after I sent an email + pics and re-ordered another cistern (FOC) which arrived soon after.Just waiting for our plumber to fit.I would just mention that it's quicker to email for a response!I would definately use this online service again.Thanks to Ameena again who appears to be the sole administrator! If she is she deserves a pat on the back. So nice to see good service.
Bath delivered today,no time to check it as yet but will do so tomorrow. I was extremely impressed by the delivery driver who phoned 20mins before arrival.I gave him directions but my place is quite hard to find. However he arrived on time,backed through a very tight opening,brought the bath inside and checked that everything was there.All this quickly,efficiently and best of all with a pleasant attitude and a smile! The ordering was easy and I was phoned to say what day the bath would come.Would recommend.
Great company to deal with but let down by their suppliers and couriers. Bath delivered late but good communication from Bathcenter. Sadly bath now shows signs of a fault - Frontline not responding to Bathcenter. We have an unfinished bathroom and no sign of a resolution.
Very pleased with the service I received from Bathcenter, clearly a well run company. I got prompt replies to my initial enquiry and question via email or telephone. Their website was simple to navigate which made ordering easy. I was provided with email updates at each stage of the order processing. Delivery was made 3 working days from ordering. The delivery company PJH, was very efficient allowing me to select a date suitable for me. The delivery was made on time and the driver was very helpful even putting my order into my garage out of the rain. Overall an excellent experience with Bathcenter and I would recommend them anytime.
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We have been supplying bathrooms to both Retail and Trade throughout the UK since 2005.
Based in Chesterfield, Derbyshire, we are a family run business who value service above all else and now have a combined 40 years experience in the Bathroom retail and trade markets.
We are able to sell just about anything which could be required to create the perfect bathroom. See more
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