Name: electric-heatingcompany.co.uk
Telephone: 01698820533
Rating: 4.8

Mark Eccleston Guest

We are hugely grateful to the tech support from John Webb, who saved the day. We had a heating syste

We are hugely grateful to the tech support from John Webb, who saved the day. We had a heating system pack up and were left stranded by the installers.
John came to the rescue. He made it his mission to get the boiler working again, even though it wasn't EHC's fault. He was patient, professional and optimistic from the start that he fix it. Just what we needed to hear after 8 weeks without heating.
He was as good as his word - identified the issue and booked an engineer to reset the system.
Just incredible service - thanks John.

Date of experience: Feb 24, 2026

Mark Phanides Guest

2 weeks ago

Order arrived very quickly

Order arrived very quickly, no problems

Date of experience: Feb 13, 2026

Mark Eccleston Guest

2 weeks ago

Incredible service - thanks to John Webb in tech support.

We are hugely grateful to the tech support from John Webb, who saved the day. We had a heating system pack up and were left stranded by the installers.John came to the rescue. He made it his mission to get the boiler working again, even though it wasn't EHC's fault. He was patient, professional and optimistic from the start that he fix it. Just what we needed to hear after 8 weeks without heating. He was as good as his word - identified the issue and booked an engineer to reset the system. Just incredible service - thanks John.

Date of experience: Feb 12, 2026

Gail Macdonald Guest

1 month ago

I had to phone technical support i…

I had to phone technical support i spoke to John this this man went above and beyond to help ,walking me through the steps to check on my boiler display .this will be my go to company in future

Date of experience: Feb 02, 2026

Sarah Wilson Guest

1 month ago

The team's customer service has been…

The team's customer service has been outstanding from start to finish. John, especially, has consistently ensured that we grasped all aspects and maximized the use of the system they provided. The Slim Jim boiler paired with the hot water storage tank has performed superbly.

Date of experience: Jan 25, 2026

Macdal Electrical Guest

1 month ago

Technical department saved me!..

Had a bit of a nightmare customer asking me to commission four boilers. I was only meant to be there to supply power, but the job quickly grew arms and legs. Rob from Technical guided me clearly through the system and helped me get everything commissioned at the end. The man definitely had more patience than me! This guys need a pay review upwards!! Absolute gent!

Date of experience: Jan 08, 2026

Anthony Indyk Guest

1 month ago

Very very helpful

Very very helpful. Not condescending at all and a great sense of humour.

Date of experience: Jan 06, 2026

Bradley Franks Guest

2 months ago

EHC: excellent customer service

EHC were very quick to respond to online queries about replacement heating components, and were exceptionally helpful - talking me through the process and answering all my questions. A big thank you to Kevin in particular for his advice.

Date of experience: Dec 03, 2025

Michelle Micetich Guest

3 months ago

A big thank you to John at EHC

A big thank you to John at EHC, I rang up for advice & he was very patient & talked me through a procedure step by step to sort my problem.Thanks again John.

Date of experience: Nov 21, 2025

Chris Gant Guest

3 months ago

My boiler stopped working

My boiler stopped working. Rang EHC and they couldn't be more helpful. Very efficient and friendly and quickly solved the problem. Definately recommend EHC.