Review Time
Fast delivery and items well packed. On the negative side l was sent the wrong wc unit, the unit l ordered was 766mm in height, the one l received was 830mm in height. I didn't realise this until my plumber installed it. The unit sits higher than my wash hand basin unit as the two units sit side by side. So overall not very happy.
I placed an order for bathroom furniture to include the toilet and sink, and was told 3-5 days delivery. I then got told my delivery date which was the Tuesday and I booked my plumber for the following day and took a work from home day to be there. The delivery arrived prompt 7am on Tuesday but as the guys were walking away I noticed there was no box with the basin in so I told them and they said oh its probably coming with a different courier, maybe tomorrow. I reported this to Bathrooms4Less and just kept getting messages saying they had my message and to be patient. My plumber arrived for fitting on the wednesday and the basin still hadnt arrived and I am still fighting for the basin to be delivered, they have since told me the basin was damaged in transit so the couriers had blatantly lied to me. I asked for a new one to be shipped next day so my plumber could complete the job and I am still waiting. Definitely not sent next day, they have offered £10 compensation but no next day delivery. If this had been arranged on the day it could have not been fitted but instead we are going to be best part of a week with no basin and a half finished job and still n guaranteed date of delivery. Customer Service is absolutely shocking, you can't speak to anyone as it is all either email or whatsapp chat. Shocking service :-( Please read all reviews before you order and only order if you aren't in a hurry and have plenty of time to keep chasing them. Very very unhappy
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BATHROOM 4 LESS is one stop shop for all your bathroom needs, whether its bathroom furniture, showers, shower enclosures or any type of bathroom accessory, we provide the best solution in the industry.
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