Review Time
Misleading advertising – supplied the wrong batteryI ordered what was described as a “Yuasa YTZ14S compatible replacement” battery from Battery Trader (Order #123312, September 2025). Instead of supplying an equivalent, they sent me a US Powersports USZ14S. (a much cheaper battery)The USZ14S is not the same specification as the Yuasa YTZ14S:Yuasa YTZ14S: 11.8 Ah, 230 CCAUSZ14S supplied: 11 Ah, 200 CCAThat’s 800 mAh less capacity and 30 A less cranking power. This is a material shortfall in both specification and performance.When I raised the issue, their responses were dismissive and gaslighting – suggesting I had “buyer’s remorse” and trying to claim that batteries are “perishable” and therefore not returnable. They also told me my rights were “time-limited,” which is incorrect under UK consumer law (Consumer Rights Act 2015 gives a 30-day right to reject goods not as described).This is misleading advertising: they use the Yuasa model name in the product listing, omit critical specifications like CCA, and then ship an inferior substitute.I have escalated the matter with a Section 75 claim through my card provider and reported Battery Trader to Trading Standards.
I was looking at the lithium option from battery traders for my mobility scooter as I have bought the generic ones before the price was my main concern but decided to go for them. I’m very happy with them I have used my scooter to go around a petting farm and the battery meter never came off full after I had another appointment at hospital and used my scooter again and it was still showing full on the meter. I put the lithium batteries on charge after this. I would definitely recommend the battery traders lithium batteries upgrade I so pleased with the results I wish I bought them sooner.
Sent a 2 year follow up from orders@, a thinly disguised spam sales email masquerading as after-care. No unsubscribe. They refused to remove my details in favour of arguing. OK, argue with the ICO as refusal is a breach of law. Support ticket #537870AVOID
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Rechargeable replacement batteries for Laptop, cordless Drill / power tool, SLA, GPS, Mobility scooters, UPS power supplies, portable smartphones, MP3 Players, mobile phones, cordless phones and many many more must have devices Rechargeable replacement batteries for Laptop, cordless Drill / power tool, SLA, GPS, Mobility scooters, UPS power supplies, portable smartphones, MP3 Players, mobile phones, cordless phones and many many more must have devicesSee more
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