Review Time
In short: their thumbsticks last less than a year, they have purposely made it extremely difficult to replace the non-interchangeable thumbsticks on their custom controllers, and when you buy new thumbsticks, you might receive thumbsticks that don't fit the controller properly due to poor quality control.I have original PS3 controllers that I used until 2023 that hadn't even started to show wear on the thumbsticks. The thumbsticks on my original PS4 controller never wore out either. But the thumbsticks that came with my custom Battle Beaver controller lasted less than a year.When you open your Battle Beaver controller to replace the thumbsticks, Battle Beaver has fastened the internals in such a way that it's extremely difficult to take them apart, with no visible way of doing it, as if they've been glued down, which is completely unnecessary. I've modified several DualShock 4 controllers, and the internals always pop out once you've detached the wires and unscrewed the screws. The internals in the custom Battle Beaver controller will forever be as loose as the stock controller once you've managed to pry the Battle Beaver controller open, so why fasten them down so damn hard in the first place? Battle Beaver stated on their website that customers could replace the sticks by themselves. Thanks to their unnecessary practices, I ruined my custom controller; one of the face buttons stopped registering presses.The last time I bought new thumbsticks from Battle Beaver, one of the sticks was too big for the controller shell and would get stuck, so I asked for a replacement, but Battle Beaver issued a refund instead, so I ended up with a useless pair of thumbsticks that I paid customs duties for.
Worst controller i've ever had. Right stick stopped working properly after 5 months. And since I live in Europe, I got it fixed at a local dealership as it is way cheaper than sending it to Battle Beaver in the US to get it fixed.Shortly after, the left stick got the same fault.And the warranty is also bad, compared to what i'm used to.I recommend bying the Playstation Edge controller instead, as I did.I never write reviews, but had to in this case.
Bought a $220 ps5 controller, after 1 week of owning it the L2 and L1 stopped working. Sent it in and got it repaired. Fast forward 3-4 weeks I get it back and this time the R2 stops working after a week. I’m not aggressive with this thing and haven’t dropped it. It just stopped working entirely. Requested a refund and was told my warranty is over, and I’ll have to pay for repairs and shipping. Even though I’ve only had it in my hands for a total of 2 weeks.
I bought a custom PS5 controller less than a year ago and the controller quickly started to show stick drift. After some time the D-Pad buttons started to send random phantom signals, so that the thing useless now. Complete waste of money!
Horrible company. AVOID! Buy a Playstation Elite or SCUF. With Battle Beaver you will be faced with 3 month wait for delivery, rude customer service who make it known they really don't care about your custom and a controller that continuously stops working along with additional months wait for repairs. Honestly, do yourself a favour and AVOID Battle Beavers!
I had been warned that Battlebeaver's customer service was abysmal, and that their products sometimes arrived broken and I should have listened. I've emailed 3 times, and called twice over the past 2 weeks in an attempt to troubleshoot the controller or to get a refund. I've still not heard back.The controller would randomly enter commands I did not give it, and would lock itself moving in 1 direction or spin out of control when playing different games. I updated the firmware, I reinstalled drivers and still ended up with issues.I fully expect them to try to keep the $16.99 shipping charge (which has a margin built in for their profit) for delivering a defective product.Please, please, please do not buy from this company unless you enjoy rigorously chasing your money down!Happy to speak with anyone individually and provide proof of call/email records.
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Here at Battle Beaver Customs, we focus on improving our customer's gaming experience through custom video game controllers for PC, PlayStation 5, PlayStation 4, & Xbox Series X.
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