Review Time
Scrumptious Bouquets Got the strawberry platter for my in laws and everybody loved this! The chocolate covered strawberries were so yummy. Berry Bouquets is a little on the pricier side, but the chocolate dipped fruit is sooooo good! This is a cute platter for any event! Can feed about 7-8 people. I would say depending on how much everyone wants lol.
Do not buy from this company. I spent £44 on a bouquet of chocolate covered strawberries to be delivered on the same day (ordered at 9AM) and it was only delivered the next day at 11AM. The note on the package says it needs to be consumed within 4 hours and refrigerated so this means my order is now inedible and I just wasted my money on it. It was meant to be a nice birthday surprise and now I am embarrassed to even show it to the person it was meant to be given to. The box was damaged, the arrangement was on its side and half the strawberries didn't have chocolate on them. It was just a cheap ugly green pot with a head of lettuce inside (with leaves coming out between the skewers) with a weird set of crushed strawberries on skewers. I should have read the reviews before ordering, but now I know not to buy anything from this company again.
I would give Zero Stars. Paid £41 for bouquet. Apparently refused by my friend..gift addressed to a Kathy..refused by someone called Gareth. The proof of this is dubious. I tried to contact Berry Bouquets as soon as I got notification from DPD of this refusal. However the advertised text no and landline telephone numbers do not work, you just get a message saying that this number does not receive calls. I couldn't see a link to WhatsApp on the website but I have suggested that this would be a good idea. You can only email this company to complain to a nameless individual who signs emails Berry Bouquets. The emails I received following my last review were unpleasant to say the least. Please be aware, as there is no mention on the website, that if there is a delivery issue they will not contact you and they won't redeliver your shipment as it contains perishable goods. I have been refused a refund unless I remove my 1 star review and as I informed them I do not need a replacement as I had to buy some flowers which were delivered, thank goodness for Interflora. I can see from the reviews that I am not the only person who has been disappointed.
There should be an option for 0 stars. Appalling customer service, paid for delivery before noon, didn't arrived for a birthday, tried phoning message saying not available. Got hold of someone on chat who suggested I phone DPD to see where my item was, awful customer service. They eventually agreed to refund postage. Quality of bouquet was not great maybe £15 worth but cost £33! They also offered free upgrade on next order. To be clear I won't be ordering again and would certainly not recommend them to anyone.
The product is absolutely fantastic. I had an issue with dpd not delivering on the day I requested, however the customer service from this company was absolutely fantastic. They immediately ordered a new for next day delivery and it arrived. The product is amazing and the service is fantastic. Will definitely order from here again. Thanks
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