Review Time
Have complained and involved my bank, who ridiculously do not cover perishable goods but Citizen Advice have told me this case is very much covered by Consumer Rights Act 2015. I want my hard earned money backAll complaints-shall we join up a Forum and fight for our rights together?REPLYFurther the response from the business- they requested that I did not contact them again and have yet not refunded my hard earned money.Lastly, I leave only honest feedback and take great delight in sharing more often than not POSITIVE feedback on this and other forums.
Originally had an issue but was ultimately rectified and suitable replacement sent a few days later. I had ordered a fruit-only bouquet for my mum who was just home from an operation to remove her gallbladder. However a substitute with chocolate dipped strawberries was sent, but she is not allowed to eat fat so it wasn't suitable. Also the written message from me was missing. I had difficulties contacting the site at first (they seemed to be suffering IT issues) but they did get in touch, and sent a replacement free of charge. The replacement was juicy and delicious and was gobbled up by mum & family. Thank you for sorting and I would use again. Cheers.
I ordered some chocolate covered strawberries for my daughter's 8th birthday at her request on very short notice. They arrived the next day, beautifully packaged, and my daughter was stunned by how beautiful they looked! She says they aren't just good, they're fantastic and out of this world! I can vouch for this as I have had a couple to try for myself! They were incredibly fresh and very well packaged. Thank you for making my daughter's day with these sumptuous strawberries!
Extremely disappointing. The bouquet I ordered as a gift looked nothing like the bouquet I ordered from the website, it was a cheap replacement. I complained and was told "We sent out an alternative design with the same fruits as the star bouquet which we feel Looks just as nice. Please bear in mind we are very busy and we do state that the designs can change depending on availability. We also state pots and baskets are used and can vary as we have a weekly delivery of new stock. " In other words, Berry Bouquet can send out exactly what they want, regardless of what you order and pay for. Buyers be aware. I was offered a £7 off my next purchase (I paid around £40 for the bouquet!) or for a driver to collect it. I was too embarrassed to put the recipient through that ordeal. Would never order again.
Using U.K. site to gift family and friends Truly showpiece bouquetsIt is not cheap so ‘nice to receive photos from family and see such a spectacular bouquet Dipped strawberries pleased the children My second purchase to Scottish addresses and both arrived in tip top shape in due time It’s great to hear a “ wow “ from a recipient I’d seen in US already , this sister brand is the best I can find. There are other vendors but berrybouquet is reliable and easy to use website PayPal accepted
My Retirement Do after 32 years with same company….. I wanted to go out with a BANG!It’s customary to provide a culinary treat for colleagues, so I called on Berry Bouquets, I had many questions to ask, they were very promptly answered with satisfaction.When my two large Bouquets were delivered on time, they were totally amazing !Every one of my colleagues were blown away and asking me for the Name of the company.It certainly was the best choice! I can’t thank them enough and I will definitely be using these lovely guys again 🙌
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