Review Time
For the start, it looked like a real deal, but in reality - it looks like a scam! I make an order on the Bicycle Booth in the first days of July (now is almost a middle of the August) and I didn't get jersey yet. Worst - I try to contact the helpline of this website - got automated (past & copy) respond that delay happened because of Covid19!!! T
Total nightmare of a company. Some of their stuff is ok, for low-end kits. But if you have to interact with them AT ALL, especially exchanges - just quit and walk away, and rethink life decisions. It's an awful brand, with a massive line of creative options. Serious risk buying from them. I'm trying to exchange two $80 bib pants and dealing with them is a nightmare. Avoid this company.
Total nightmare of a company. Some of their stuff is ok, for low-end kits. But if you have to interact with them AT ALL, especially exchanges - just quit and walk away, and rethink life decisions. It's an awful brand, with a massive line of creative options. Serious risk buying from them. I'm trying to exchange two $80 bib pants and dealing with them is a nightmare. Avoid this company.
The worst company ever. Zero respect for the customer. No clear communication from their side; the only thing they know how to do is apologise all the time. They don’t provide the customer with any information about the product; it’s like a secret.
Ordered on 10/10/25. I have reached out to company 3 times. Each time I get a “perfunctory” response from “Chris”. Never addressing my specific question regarding the status of my order. It appears the jerseys and the “company” originate in China with no brick and mortar in the US or Canada. It has a deceptive “Americanized” web presence. Today is 11/21/25 and still no jersey, no communication, other than a “bot” response to my 3 inquiries. Shoppers beware! Doesn’t deserve one star. I have reported the transaction to my cc company. Update: I finally received the jersey (on 11/15/25) I ordered. It is a nice product, nice fabric and was personalized as ordered. It’s a gift for Christmas. I changed my rating from a 1 to a 2. If you don’t value customer service, you will, based on my experience, probably fair well with placing an order. Seems this is the “new” way of doing business 😟
Agree with previous reviews. I wish I had seen these before placing my order. No order after 1 month - repeated emails saying it has been shipped but they we just waiting a tracking number - total bollocks. Had to raise a dispute with PayPal to get a refund
Like the other reviews, I’m not sure how this company stays in business. It took 3 months to get my order. When I finally received the items, one of them didn’t have the added items on them. I barely got the items, I have no hope that they will make this right. You should buy from another company, this one can’t be trusted to get it right or deliver in a reasonable amount of time.
Placed an order April 29th. Didn’t receive order until July 28th. I wasn’t interested in keeping the product and had already started a dispute while waiting on the product. Unfortunately it did arrive and the dispute was closed. Fine. I decided to send it back. Had to pay shipping cost and they still take 10% restocking fee. Sent it back Aug 13. It arrived at CA post Aug 20th where it has sat without any response from BB to pick up. Their auto reply bot “Chris T” said someone will pick it up shortly. Since it’s been there 3 weeks, it’s now being sent back due to no response from BB. I did everything I was suppose to for the refund and will likely have to pay to receive the package again. SCAM COMPANY
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Your one stop shop for Affordable Cycling Apparel & Accessories, without compromising Quality. Rated number 1 in 2018 for most unique Cycling Apparel Online. We carry various cycling products ranging from Cycling Apparel, Cyclist Accessories and Bicycl...
