biketart.com

3.1
3.1 Based on 40 reviews

Biketart is an online and retail bike shop based in Canterbury, Kent. We focus on high-end bikes and stock brands including Santa Cruz, Ibis, Genesis, Banshee, Saracen and more. Formed in 2008 we have gained a reputation for stocking quality bikes, comp...

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Average Rating

3.1

/
5

40 Reviews

5 Star
44%
4 Star
2%
3 Star
2%
2 Star
15%
1 Star
37%

Filtered Reviews

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Review Time

sean
Super fast delivery

Super fast delivery, even quicker than expected. I ordered after the next day delivery cut off yesterday and it arrived today. Very well packaged and keenly priced. Highly recommended.

5
Date of experience: Oct 16, 2025
Gerard Barnes
When does In Stock mean in stock?

Ordered two Shimano Brake Rotors. Website said they had stock. Website said I could have next-day delivery. 4 days later, I had to call them. Never really had the stock. Never could actually do next-day delivery. And no apology. The type of customer service that ends businesses. Avoid.

1
Date of experience: Apr 19, 2023
Christy Turner
rubbish delivery

paid £7 for next day delivery but chain never turned up for 2 days and missed my ride, contacted them but they never replied.

1
Date of experience: Apr 07, 2023
Winston Anderson
Excellent product for the right money…

Excellent product for the right money and fast delivery.

5
Date of experience: Mar 28, 2023
Absolute top customer service

Absolute top bike shop ordered some Hope Tech 4 V4 and some floating Rotors on Next day delivery knowing bike tart only had them in stock with their supplier with a 1-2 dispatch wait John from bike tart emailed me almost immediately to confirm the dispatch time and to make sure I was happy to wait. Brilliant customer service. I will be using bike tart again

5
Date of experience: Mar 25, 2023
Caden A.
Paid for a next day express delivery on…

Paid for a next day express delivery on Friday got package on Wednesday ..

1
Date of experience: Mar 24, 2023
Kallamar15
Take your money ! Don’t send item !

Having waited 4 days for any shipping confirmation or notification.. I had nothing. Having chased on a number of occasions still no shipping confirmation, only ‘ we aim to send your item’!! . It’s only £40 pedals and not a 4 grand Santa Cruz so they ain’t bothered. So before you part with your hard earned cash and if you’d like to see your item within the same decade you purchased it.. avoid Bikefart !!

1
Date of experience: Mar 24, 2023
MPANY THEY DO NOT…

DO NOT TRUST THIS COMPANY THEY DO NOT HAVE THE ITEMS THEY ADVERTISE ON EBAY OR IN THERE STOCK .THEY DO NOT HAVE A REMOTE WHAREHOUSE .EBAY SHOULD BE ASHAMED OF BEING ASSOCIATED WITH THIS DREAFULL COMPANY .SOLD A ITEM TO A DISABLED CUSTOMER SCAMMED THE POSTAGE AND THEN ADDMITTED THEY DONT HAVE THE PRODUCT OFFERING A REFUND TO COVER IT UP .NOW REPORTED TO CANTERBURY AND RELAVANT TRADING STANDARDS DO NOT NOT NOT BUY DREADFULL

1
Date of experience: Mar 21, 2023
Lindor Brown
Fast and professional

I recently purchased a variety of components at tremendously competitive prices from Biketart. The service was brilliant. The communication was great, the dispatch was fast and the delivery was quick and easy. I was even updated with progress updates through the Shop app. I have already purchased stuff from them on more than one occasion, and the experience was what I have now come to expect from this brilliant bunch.

5
Date of experience: Mar 20, 2023
Bruce F.
Bike components

Ordered some bike components for a bike project for an fanastic price. Paid for next day delivery. Parts were fully tracked all the way of their journey and delivered within 24hrs. Great service, great prices and exceptional comms. Will definitely be using again. Many thanks.

5
Date of experience: Mar 15, 2023

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Business Details

  • Biketart is an online and retail bike shop based in Canterbury, Kent. We focus on high-end bikes and stock brands including Santa Cruz, Ibis, Genesis, Banshee, Saracen and more.

    Formed in 2008 we have gained a reputation for stocking quality bikes, components, accessories and clothing and for our fast delivery. We are a fully independent rider-owned company. Our online store is complemented with a retail store where bikes and accessories can be viewed. We offer a full range of bike servicing and repairs at both our locations in Kent.See more

  • email support@biketart.com
  • call 01227832582
  • language https://www.biketart.com

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