Review Time
Ordered two Shimano Brake Rotors. Website said they had stock. Website said I could have next-day delivery. 4 days later, I had to call them. Never really had the stock. Never could actually do next-day delivery. And no apology. The type of customer service that ends businesses. Avoid.
Absolute top bike shop ordered some Hope Tech 4 V4 and some floating Rotors on Next day delivery knowing bike tart only had them in stock with their supplier with a 1-2 dispatch wait John from bike tart emailed me almost immediately to confirm the dispatch time and to make sure I was happy to wait. Brilliant customer service. I will be using bike tart again
Having waited 4 days for any shipping confirmation or notification.. I had nothing. Having chased on a number of occasions still no shipping confirmation, only ‘ we aim to send your item’!! . It’s only £40 pedals and not a 4 grand Santa Cruz so they ain’t bothered. So before you part with your hard earned cash and if you’d like to see your item within the same decade you purchased it.. avoid Bikefart !!
DO NOT TRUST THIS COMPANY THEY DO NOT HAVE THE ITEMS THEY ADVERTISE ON EBAY OR IN THERE STOCK .THEY DO NOT HAVE A REMOTE WHAREHOUSE .EBAY SHOULD BE ASHAMED OF BEING ASSOCIATED WITH THIS DREAFULL COMPANY .SOLD A ITEM TO A DISABLED CUSTOMER SCAMMED THE POSTAGE AND THEN ADDMITTED THEY DONT HAVE THE PRODUCT OFFERING A REFUND TO COVER IT UP .NOW REPORTED TO CANTERBURY AND RELAVANT TRADING STANDARDS DO NOT NOT NOT BUY DREADFULL
I recently purchased a variety of components at tremendously competitive prices from Biketart. The service was brilliant. The communication was great, the dispatch was fast and the delivery was quick and easy. I was even updated with progress updates through the Shop app. I have already purchased stuff from them on more than one occasion, and the experience was what I have now come to expect from this brilliant bunch.
Ordered some bike components for a bike project for an fanastic price. Paid for next day delivery. Parts were fully tracked all the way of their journey and delivered within 24hrs. Great service, great prices and exceptional comms. Will definitely be using again. Many thanks.
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Biketart is an online and retail bike shop based in Canterbury, Kent. We focus on high-end bikes and stock brands including Santa Cruz, Ibis, Genesis, Banshee, Saracen and more.
Formed in 2008 we have gained a reputation for stocking quality bikes, components, accessories and clothing and for our fast delivery. We are a fully independent rider-owned company. Our online store is complemented with a retail store where bikes and accessories can be viewed. We offer a full range of bike servicing and repairs at both our locations in Kent.See more
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