Review Time
Absolutely awful company who treat leaseholders with contempt. Non existing service, have to constantly chase to get anything done and even then emails are consistently ignored. They can't even do the basics like making sure all the light bulbs in the communal areas are working. This is after all the leaseholders have made a formal complaint about their service. They sent a demand for fencing money which they displayed as an fencing expenditure on their annual accounts and admitted they spent the money on something else. Apparently this is exempt from being externally audited. How this is legal is beyond me.
Blue Property were agents for one of my properties for around a year and provided staggeringly poor service. Do not use them. They are at best incompetent and probably much worse if you took the time to look closer at their business practices.
I really cannot praise enough the service which I have received from this company since moving into my property in Nottingham and in particular Wayne who really has gone and above and beyond for us. I have had nothing but prompt and professional replies via email and all issues (ranging from leaks to wasps) have been handled quickly. Hugely positive experience and couldn't recommend Wayne enough.
Awful. Terrible.Fees go up nothing gets fixed. Not property management just money collectors.The cameras don't work, the back doors don't work no communication no reply. My mail has been stolen twice and they do NOTHING. I can't even get mail at my own home.Deliberately unhelpful, useless and incompetent. Don't care don't reply.If you want to pay high fees to incompetent dishonest people who don't do anything or provide ANY service select BLUE.Horrible and useless.Digraceful rip off artists.These people are scammers
I know people write DO NOT USE, but honestly, do not use this company. We have had an appalling time from day dot. No communication until we contacted several times and had to organise a site meeting ourselves. Promised multiple work would be carried out, but not a single item has been started. We have paid for the entire year upfront (over £14k) and not one single request has been carried out, even as simple as mowing the lawns! We had to have a separate company come in to do the work. The final straw is they haven't even acknowledged the urgent request for maintenance this week when we have sewage pouring down the road/entrance to the development. The account manager hasn't replied to messages, emails etc. When you get hold of them they'll say "its the first they've heard". They've lost our custom moving forward and the opportunity to take on stages 2 to 4 on the same development.
If I could rate this company zero then I would. They have recieved full payment for repairing our electric gates yet 3 years later they are still not fixed. A gardener is supposed to visit ....never seen them, yet we are charged for it. You report minor faults such as lights not working ....months later still not working. Absolute sham of a company. AVOID AVOID AVOID
Poor and complete lack of communication with their clients. They take forever to repair items and since being appointed our site gardening has virtually ceased. They issue incorrect late fees, invoice dates and statements. And they ignore messages in their online portal yet have the audacity to charge additional charges for late payments! Please don’t appoint this company, use literally anyone else! Plus they try to report all negative reviews on here instead of simply addressing the poor service with change or a comment!
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