Review Time
I have an issue with my account, no one will speak to me about it, had an agreement with old account manager who passed away, now they are sending me an invoice for a service I have never been getting. Only person who answers your calls is called Claire, she is lovely., but unfortunately she has no support from her colleagues. They just say send an email then do nothing about. Just keep sending incorrect invoices. Waste of time
1 star is the lowest option that’s why they get it. To say they are bad is an understatement. Book appointments for you, without checking your available at 2pm on a Wednesday (people have jobs) then charge you £200 for not being there. Waited 6 months for repairs to be done, now done them myself and the refuse to pay the invoice saying I chose to do it. Now submitting court papers to be reimbursed. Never and I say NEVER buy a property they manage.
Blue Property Management manage the building in which I rent my flat. I am disabled, and the lift has been out of order for almost a month. Despite requests for updates, they are not forthcoming with information. We just need to know a date when it will be repaired and back in service so disabled residents can know when we can resume our normal activities - it isn't a difficult ask. No one should feel trapped in their home or have to put their safety and life at risk simply trying to leave via the stairs to go to an appointment. For us, a non-functioning lift is not an "inconvenience' - it's a health, safety, and safeguarding issue. I don't want to leave negative reviews, but conventional and cordial routes have sadly been exhausted. BPM provide an appalling and ableist service with an alarming lack of regard for residents.
I usually contact Blue property through phone and email to Claire Lloyd Fox for payment of Bills enquiries etc .Claire is excellent with communication , advice , always polite and a clear speaker. always a pleasure to deal with.I have had issues in the past with blue property about things and always speak up if things do not seem right , but i try to remember do not shoot the messenger and try and resolve things amicably. So thank you Claire Blue Property are vey lucky to have have you.
I have had a few experiences in the past with blue property and I wouldn’t say that they have been the best however my past couple of experiences have been really good. Samantha was wonderful. She promptly and politely dealt with my issue. Super service. Blue property management definitely can learn a lot from Samantha’s super efficient service. Thank you again
After six years living on this estate, I can confidently say the service has gone from bad to worse. The management fee has nearly doubled — now over £200 more than when we started — yet absolutely nothing has improved. In fact, very little is being done at all.There’s no regular maintenance, no upgrades, and no sign of where this extra money is going. The estate is poorly maintained, and basic standards are being ignored. It feels like we’re paying more for less every year.Blue Property Management needs to explain exactly what residents are being charged for, because right now it looks like we’re being taken advantage of. This level of service is unacceptable, especially with fees climbing at this rate. We’re tired of empty promises and no results.Avoid if you want transparency, value, or even the basics of estate upkeep.
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