bluestar.com

1.6
1.6 Based on 43 reviews

A great deal of risk accompanies the decision to purchase a used vehicle. It is a major financial investment. You want to be sure you are choosing a vehicle that will be worth that investment, and will be reliable and dependable for years to come. Blue......

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Average Rating

1.6

/
5

43 Reviews

5 Star
14%
4 Star
0%
3 Star
0%
2 Star
2%
1 Star
84%

All Reviews

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Review Time

Amber
New customer Brought a return ticket I was on time to the stop and on the app I was on time for it

New customer
Brought a return ticket I was on time to the stop and on the app I was on time for it after a long day at work.
It had left 5 minutes earlier leaving me stranded for 55 mins at the bus stop! Brought a return ticket waste of money that was ended up getting a user.
The bud should wait till the time it's meant to leave the stop.

1
Date of experience: Apr 06, 2026
Amber
New customer

New customer Brought a return ticket I was on time to the stop and on the app I was on time for it after a long day at work.It had left 5 minutes earlier leaving me stranded for 55 mins at the bus stop! Brought a return ticket waste of money that was ended up getting a user.The bud should wait till the time it's meant to leave the stop.

1
Date of experience: Apr 05, 2026
Penny Garlick
Last night the Bluestar 21:20 *1 was…

Last night the Bluestar 21:20 *1 was 20 minutes late from Winchester leaving me and 3 workers from the White Horse pub in Otterbourne waiting in the dark. Luckily the workers got a lift in the end but i had to get the bus to Southampton then a bus to Eastleigh, as i has missed my train connection at Chandlers Ford.

1
Date of experience: Mar 29, 2026
Martin
Your drivers are so annoying

Your drivers are so annoying, I’m trying to deliver heavy packages to businesses on portswood high street and sometimes it’s so busy it’s hard to park close to the premises! Yes we are aloud to park on double yellow lines for hot 15 minutes confirmed by traffic warden. Tell your drivers to stop beeping at drivers. Or I’ll start beeping at them for doing there jobs

1
Date of experience: Mar 25, 2026
Martin Lewis
Winchester 2.45pm today

Winchester 2.45pm today, plenty of time to cross the road while one of their buses had stopped outside Barclays. Nearly ran one of my colleagues over!! The driver thought it would be funny to floor it as lights green and slam the horn on scaring my colleague. Appalling. Also given the 20mph LIMIT he did well to nearly get to him. I shall as MD be issuing a formal complaint. No way to drive safely! I hope whoever was behind that wheel, the owners see this review and fire them! NOT ACCEPTABLE.

1
Date of experience: Mar 12, 2026
ABHISHEK SARDHANA
Worst product …pls customers dont buy…

Worst product …pls customers dont buy they only bribe money 1 month has passed but our deep fridge is not working

1
Date of experience: Feb 22, 2026
Dave Damac
This company urgently needs a…

This company urgently needs a comprehensive overhaul. Terrible service from totally uncaring individuals behind the wheel. No competition for customers to turn to, perhaps explains everything !

1
Date of experience: Jan 19, 2026
ronan brewer
A excellent bus driver names Luke…

A excellent bus driver names Luke drives the number 12. He is soo kind and thoughtful of others my heart feels with awe. I wanted to take my time and write and review because he deserves it. We didn’t know that the day rider in Southampton doesn’t let you go from totton to Southampton central so Luke paid for us which was such a kind gesture. Thank you to bluestar for hiring such amazing human beings. Your sincerely,ROO

5
Date of experience: Nov 14, 2025
AARON
Some awful drivers

Never really had an issue, buses run ok ish, did have 4 star review but now changed! My daughter wasnt allowed on bus as card didnt go through (she had money so card fault) she asked for time to quickly look and resolve, driver offered no solutions like buy a ticket rather than tap on off which i believe would of worked. Then kicked her off bus. Left a child crying by side of road no where near home..disgraceful. wouldnt even allow 1 stop to sort issue and pay next stop (same price)....

1
Date of experience: Nov 12, 2025
They made an additional purchase on my…

They made an additional purchase on my card and were not authorized to do so. I made 1 purchase for $46 and the. And additional purchase showed up on my statement for $68 for something I never purchased or authorized. Then I opened a case and they denied it, even though I can prove that I was charged.

1
Date of experience: Oct 26, 2025

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Business Details

  • A great deal of risk accompanies the decision to purchase a used vehicle. It is a major financial investment. You want to be sure you are choosing a vehicle that will be worth that investment, and will be reliable and dependable for years to come. Blue...

  • language https://bluestar.com

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