Review Time
I have everything to thank for Blue Star being so unreliable. The number 4 Romsey to Southampton service more often than not was late or worse, never even showed up. Time and time again, The excuses were always the same; either road works (which I checked and to my surprise there wasn’t any) or they didn’t even give any reason. My daughter was always so annoyed and upset as she sometimes had to wait an hour for the next bus after work as there is a limited number of buses. Therefore, she decided to take driving lessons because of such a poor service. Now she has passed her driving test! It is all thanks to blue star! Thank you so much for being so unreliable. No more buses for my daughter. Keep up the poor work!
Sadly this company does not care about the quality of service they provide for people. What is the purpose if you cannot manage it at a good standard?There wasn't a single case when the Blue star bus has arrived on the scheduled time. Either it is too early, or it is way too late. Today we waisted 40 minutes of our day waiting for the Blue star bus. 15 minutes on the way there ( bus came later than scheduled) and 25 minutes on the way back (number 16 never turned up missing 2 of the scheduled times, we took 20 instead). Very sad.And I am dreading using this Service bus on Sunday
You can definitely find the lowest services from them, I don't understand on what criteria drivers are hired who are extremely rude and very aggressive in traffic at every traffic light that turns red and I have noticed that they all do the same if they don't you think about yourself, maybe you should at least think about the people you have with you, let's not even talk about priority, they don't know about such a thing, THE LOWEST COMPANY!!!
All was late . Waited two hours for a bus . If they not two hours late they are driving not in set intervals like the timetable / app says. What is the point of times set if you not gonna follow it. Please sort this out. I have nearly lost a job because I been late multiple times and I left on time or early so this doesn’t happen and yet I’m late. Red bus was always reliable. I’m paying £51 a month to be on a bus that is useless. Il rather pay for petrol and drive myself to work now. Uber is not viable.
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