boatworld.co.uk

3.7
3.7 Based on 21 reviews

Boatworld was established as a business in 1969. Back then, Boatworld was a traditional brick-and-mortar retailer selling boating and water sports equipment from a mail-order catalogue. Since then, Boatworld has changed and adapted into a top online reta...

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Average Rating

3.7

/
5

21 Reviews

5 Star
62%
4 Star
5%
3 Star
0%
2 Star
5%
1 Star
29%

All Reviews

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Review Time

Excellent customer service experience

I initially ordered the short shaft eLite 500 outboard but received the long shaft version from the supplier, not the service team. I was really impressed with their exceptional customer support. My calls were answered promptly, and the staff was both friendly and accommodating. They resolved the issue swiftly and without complications. Even though I had a short wait for new stock, they kept me updated throughout. Everything has now been sorted out. I highly recommend them.

5
Date of experience: Dec 27, 2025
Sophia S.
Initially ordered the short shaft...

I originally ordered the short shaft eLite 500 outboard but received the long shaft version from the supplier, not the company. I was truly impressed by their outstanding customer service. Calls were answered quickly, and the staff was friendly and helpful. They resolved the issue efficiently without any hassle. Although I had to wait briefly for new stock, they kept me informed throughout the process. Everything is now resolved. Highly recommend.

5
Date of experience: Dec 26, 2025
MrIcDBladeX63
Consistently great service over the years

I've been coming here for years and have never been let down. It's quick and convenient, with the staff going above and beyond compared to most companies. Brilliant staff, and I’ve always been satisfied with my experiences.

5
Date of experience: Aug 21, 2025
Dylan Adams
Satisfied customer

I bought an inflatable boat and accessories from the company. I found their phone and email communication to be prompt, professional, and friendly. Dispatch of goods was quick. I would recommend this service.

5
Date of experience: Aug 19, 2025
Count_Monocle
Exceptional order handling

The representative was fantastic in taking my order for an outboard and ensuring it was dispatched the next day! Top-notch service!

5
Date of experience: Aug 11, 2025
Martinuse
Excellent service on pre-order

Great customer service! They kept me informed about my pre-order and assisted with any after-sale questions I had.

5
Date of experience: Jul 30, 2025
jelleverheggen44
Impressive customer service

I ordered the short shaft eLite 500 outboard but received the long shaft version due to a supplier error, not the company. I was pleasantly surprised by their first-class customer service. Calls were answered promptly, and the staff was very helpful. They sorted everything out without fuss. I had a brief wait for new stock, but they kept me updated. All is resolved now. Highly recommend.

5
Date of experience: Jul 25, 2025
Will continue to buy from this company.

I found this company easy to deal with and am satisfied with the various products I have purchased from them.

5
Date of experience: Jul 24, 2025
Dorian Clark
Outstanding support from the team

The team was fantastic in helping me choose the boat and all the attachments. They also took the time to assist me over the phone with after-sales support, which I found impressive. I'm now enjoying fishing on my boat.

5
Date of experience: Apr 18, 2025
Hexatiik26
Impressive product!

Friendly and knowledgeable staff, and an excellent boat!

5
Date of experience: Mar 20, 2025

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Business Details

  • Boatworld was established as a business in 1969. Back then, Boatworld was a traditional brick-and-mortar retailer selling boating and water sports equipment from a mail-order catalogue. Since then, Boatworld has changed and adapted into a top online retailer to bring you all that is best in the boating and water sports world online.

    Amongst our products, we specialise in a wide range of small inflatable boats and outboard engines, which are complemented by the latest in boat accessories and gear from top water sports brands. We offer an extensive selection of inflatable tows, fun for all the family. So whether it’s an anchor or a wetsuit, a boat cover or buoyancy aid, we will have what you need, and because we stock it, it comes out to you straight away with no delay!

    We are staffed by a small, dedicated and friendly team with many years of experience within the industry and marketplace.See more

  • email sales@boatworld.co.uk
  • call 01246453815
  • language https://boatworld.co.uk

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